Компенсація за затримку або скасування рейсу Blue Air

I waited in the airport an hour over the scheduled flight, only after to receive the news that the flight has been cancelled due to bad weather. And our options were to take a bus offered by Blue Air to Sibiu and take the plane from there to Bucharest, or reschedule for the next day.

We supposed to land on the airport from bacau at around 7 in the morning bat because the airport from bacau wasn’t finished properly,they didn’t have the semnals for foggy conditions to land ready,and outside was foggy we flight over bacau around 2 hours,after we flight to Bucharest stayed in the plan for couple of hours, flight back to bacau airport flew again on top of the city for one hour and finally arrived at destination at 3 pm.I forgot to mention I hade a little girl 2 years old with me.

I have bought my ticket through kiwi app in march 2020. In may 2020 they sent me a notification about the flight cancelation, i said ok, i have to chose another alternative from kiwi, and after a week or so they sent me another notification ' Changes has been reverted, no action needed'. I was like ok..great then. to bementioned the flight was on 10.10.2020. After all that I went to lisbon in my vacantion and when I had to get back home I get to the airport and my flight is nowhere on the screens and at the infodesk they have nothing to say about that. After all that I was forced to stay another 2 night in order to get a affordable flight for Bucharest and I have to pay with my own money and after all that they say I deserve no refund. And my 2 night at hotel were like 29 euro and I want them back too.

The fly was canceled

Hello! I bought 2 tickets for the flight from TSR to OTP and from OTP to TSR in the same day. Bought them through kiwi.com. 2 days before the flight I received the papers to do the check in. I could only do the check in for the return flight that was in the same day. For the flight from TSR to OTP they told us that we have to do the check in at the airport. We had the flight in 15.09.2020 at 9:05 AM (Romania time). We arrived at the airport at 7:30 AM but the flight didn't appear on the Departures board. No one from the airport could provide us informations. We called at Blue Air but no one answered. Then we called at kiwi.com. They put us on hold and they told us that for the moment they don t have any info that the flight is canceled. They called us back and told us the flight was canceled but they didn't got any warning from Blue Air about that. I called Blue Air and after 40 minutes of staying on hold they picked up and they told me the flight was canceled and that they announced kiwi.com via email. Blue Air told us that kiwi.com forgot to notify us about that. Called again kiwi.com and they told us they weren't notified by Blue Air. THE THING IS THAT WE WERE NOT NOTIFY BUT NOBODY THAT THE FLIGHT WAS CANCELED! WE LOST THE DAY AND LOST SOME IMPORTANT MEETINGS BECAUSE WE DIDN'T ARRIVE IN BUCHAREST THAT DAY. THIS IS NOT NORMAL!

Hello, we had received an email on 27.07.2020 saying that our reservation (xxxx) was cancelled due to operation reasons. That resrevation was for 3 persons, with return flight(Paris-Bucharest on 29.07.2020 and Bucharest Paris on 26.08.2020)

They denied bording ,there was technical issue with the plane and the replacing plane is not enough for all paassagers. They have offered another fly in the next day to arrive at destination. They have payed the hotel for 1 night in Larnaca

Hello! On 21 of June I have 2 tickets for my daughter and me to flight to Barcelona. We wait in the airport around 12-13 hours. I spent a lot of money on the airport and nobody help us. We stay there a lot of hours and blue air not give us water or some food. We need a compensation for this. I would like to use your service in order to receive a compensation for it. I am waiting for your response.

Hello! This is the return flight complaint. The away flight claims number i made a while ago is 16772. Thank You!

the plane with blue air from tunis to rome made a delay with more than 50 minutes so i missed my flight from rome to bucharest ... and i payed another ticket to arrive to bucharest

i book a flight from bucharest to tunis going and comming back ... i arrived to tunisia but at 11 mars i coudnt come back becaus they cancled my flight from roma to bucharest i had an escale in rome so i stayed blocked in tunisia for 2 days i booked another tiflight with 308.99 on 13 mars and i payed more hotel too

Hi! We booked he flight a long time in advence. When the day of the flight came we went to the airport and our flight was nowhere to be found on the flight screens in the airport. After asking some airport staff at the counter we found out the BlueAir haven't restarted operating from Bordeaux. After calling the BlueAir's costumer service they confirmed that they do not operate from Bordeaux, excus, etc. We maneged to get a flight to BACAU form Torino (this flight took place the next day). They also told us that we were noticed by email, email wich i did not recieved or found in my inbox. We also had some extra expenses for the ride from Bordeaux to Torino and we kept all the reciepts for the speedway and fuel. I am waiting for your opinion, advice or questions. Thank You

they sent is to Torino.. and was a direct flight from Lpl they sent us to Manchester with bus .they provide bus.. we flight around 6 in evening.and supose to be at the 9.30 from lpl no from manchester... in manchester the flight don.t was on panels... we must to ask the staf for gate... nightmare!

Blue Air flight delay compensation I would like to inform you that in 18.12.2019, the airplane was in delay approx. 4 hours. Blueair informed us the delay is because the plan which had to go from Bucharest to Dublin and then to arrive on Cluj, couldn't take off from Otopeni on time (at 10:00 A.M) because of the fog and it took off at 14:00 o'clock. I would like to mention that on 18.12.2019, in Bucharest were 18 degrees and was very sunny, it wasn't a foggy day at all. Those were only excuses and we all stayed in the airport around 4 hour in addition for nothing. My plans were given over and it is not normal!!!

Flight cancelled and money not returned. My only guess is because of the pandemic, but they do not provide any information.