Upload boarding pass / e-ticket 
The process was long but I got almost half my ticket price. So, it was worth.
Reviews.io 4.5/5 based on 28,161 reviews
Disrupted flight or mishandled baggage?
Get what the airline owes you – without the phone calls, complex forms, or the runaround:
Claim up to £1,600 (€1,920) for mishandled baggage or £520 (€600) in compensation on qualifying delays and cancellations. Check your compensation for free.
or fast-track your claim
- Your privacy is protected — insured for up to $1M
- No Win, No Fee
Your privacy is protected — insured for $1M We protect your personal data with up to US$1 million in insurance coverage from Hiscox (AAA-rated provider), including cyber protection up to $250,000. You’re covered. View proof of insurance.
No Win, No Fee
Free & instant compensation checker
Free & Instant Compensation Checker
Find out if your flight is eligible
Check Compensation NowHow does it work?
How Does it Work?
Check your airline compensation
Submit your details and we’ll do an instant check to find out if you’re entitled to flight compensation – at no cost to you.
File your flight compensation claim
It only takes 5 minutes to file your claim, and our team of airline compensation experts will do the rest. If needed, we will take the airline to court for you.
You get paid up to £520 (€600) per passenger
We will notify you once the airline has paid compensation and transfer it to your bank account less our commission.
Submit your details and we’ll do an instant check to find out if you’re entitled to flight compensation – at no cost to you.
It only takes 5 minutes to file your claim, and our team of airline compensation experts will do the rest. If needed, we will take the airline to court for you.
We will notify you once airline paid compensation and we will transfer it to your bank account minus our commission.
We can help you solve common flight problems
Our team of legal experts has worked on over 750,000 cases, helping passengers receive flight compensation even after they were initially turned down by the airline.
Instant flight check
Date
Airline
(Flight number)
(Flight number)
Route
Status
Compensation
No disrupted flights were found
If your flight isn't listed here, go ahead and use our compensation check and we'll look into it for you.
Did you have any connecting flights within this journey under the same booking?
Probably the best price
Our fee is deducted from the compensation paid by the airline.
For flight compensation claims, our success fee is 30%. For more complex baggage and reimbursement claims, the fee is 40%.
If we don't win your case, you pay nothing.
Risk-free process
Received
£1,600
Airline delayed or lost your luggage?
You can claim up to €1,920 in compensation. Start your claim now — it’s quick and risk-free
We protect air passenger rights
In the UK 
In the EU 
In the USA 
In Canada 
International
Why AirAdvisor?
Here's why partnering with AirAdvisor is a smart choice:
AirAdvisor
RecommendedOur professional team does all the work for you, so you can benefit from our 98% success rate.
It only takes 5 minutes to submit a claim.
Over 9 years of proven Industry experience.
We assume all the risks and costs. AirAdvisor`s liability is insured up to US $1 million.
We either successfully get airline compensation for you, or our service is absolutely free. No Win, No Fee.
Claim it yourself
May cause tensions with the airline and the outcome is unknown.
It might take from 2 to 10 months to recover.
Airlines often manipulate the law to avoid payouts.
If a case ends up in court, you risk being liable for the legal costs of the airline.
You will have to prepay court costs should you need to collect compensation from the airline in court.
Your privacy is protected — insured for $1M
We secure your personal data with insurance from Hiscox (AAA-rated).Cyber protection included up to $250,000.
Privacy guaranteed 10:18
Protected 24/7 10:18
We helped more than 750,000
passengers before you
AirAdvisor is rated Excellent 4.5 based on 28,161 reviews
We can help you get refunds and compensation for flights disrupted by airlines around the world including:
Frequently Asked Questions
Regulation 261/2004 is the set of rules that protect you anytime you fly with a European carrier or from a European airport, regardless of your citizenship or place of residence.
These rules say that if you have delays, cancellations, missed connections, or you’re denied boarding, you could be owed as much 600 EUR for your inconvenience in addition to potential refunds and assistance at the airport.
If your flight is delayed, and you have to wait 2 hours or more, you’re entitled to food and refreshments, but if your delay makes you 3 or more hours late, then you could get up to 600 EUR in compensation.
If your flight is cancelled, then you should be given a replacement flight or a refund, but you could also get compensation if you are more than 3 hours late.
Yes! If your flight gets cancelled with less than 14 days notice, and you don’t accept any of the alternate bookings from the airline, then you could get a refund in addition to compensation.
Example: Your flight from Frankfurt to New York has been cancelled, and the airline has either (i) offered re-booking, which you did not agree upon, or (ii) has not offered re-booking at all. In this case, you’re owed a refund including taxes & fees as well as 600 EUR in compensation.
If your flight is overbooked and you’re bumped, then you can expect to get a rebooking or a refund. If you end up arriving 3 or more hours late at your destination, then you can also claim up to 600 EUR in compensation!
Yes, you are entitled to compensation for missed connections if you end up arriving 3 or more hours late at your final destination and the airline was at fault.
Yes! If you’re downgraded to a lower seating or cabin class, the airline must repay you between 30% and 75% of the original ticket price depending on the distance of your flight.
Yes! As long as your child has a confirmed ticket, you can file a compensation claim on their behalf. In fact, anyone with a paid, confirmed ticket could file a claim. On the other hand, if you travel with a lap baby, then the baby wouldn’t be eligible for compensation because they didn’t have their own seat.
Yes, as long as the expenses are reasonable and caused by the flight disruption, then you can get reimbursed. Remember to always keep copies of receipts!
If you have a non-refundable, unused ticket, you can get the airport taxes and fees refunded. Depending on the situation, you might even get a full ticket refund minus the No Show penalty, but this depends on the terms of your booking and the airline.
Yes! If the flight disruption was caused by something that the airline had no way of avoiding or preventing like civil unrest or air traffic control restrictions, then you won’t be able to get compensated. These situations are called extraordinary circumstances, and they exempt carriers from making payouts.
Also, you won’t be eligible if you’re travelling with a free or discounted ticket that wasn’t made available to the general public OR if the deadline for submitting has passed.
Yes, as long as the airline strike was announced, then the airline is required to pay you for any flights disrupted as a result.
Yes, if you booked a package tour, you can still get compensated for flight disruptions.
Yes, your rights are protected by Regulation UK261, which is nearly identical to the passenger rights laws in the EU.
You can get as much as 520 GBP in compensation depending on the distance of your flight.
As a passenger in the United States, you won’t get any kind of flight compensation, but Canada has laws similar to Europe’s EU261, so you can get some repayment for flight disruptions there.
Yes, each country has its own deadline for submitting airline compensation claims.
The claim will be filed against the airline that actually operated the flight. So, if you booked with Air France but KLM actually operated the flight with the disruption then you file the claim with KLM.
Our fee is deducted from the compensation paid by the airline. This means we only get paid if you get compensated. We deduct our fee when transferring money to you.
For flight compensation claims, our success fee is 30%. For more complex baggage and reimbursement claims the fee is 40%. Read more about our fees.
Baggage and reimbursement claims fall outside the fixed EU compensation rules, require more documentation, and take longer to negotiate with airlines — so our fee reflects the additional work involved.
No, you don’t pay AirAdvisor anything. We provide our services under the "No-Win, No-Fee" rule. When we collect compensation from the airline, we transfer it to you, deducting our commission. If we do not succeed, you don’t have to pay us anything.
We guarantee success: Either we win compensation for you, or our service is completely free. For flight compensation claims, our service fee is 14.3% less expensive than other similar providers. In fact, the average family can save up to €150 when using AirAdvisor. Here’s a comparison with other providers.
Also, if we have to pay a court fee, state duty, notary fees, etc., then AirAdvisor will pay all expenses at no cost to you. Plus, we’re insured up to US $1 million. Not only that, but we are the only company that offers a ‘grace period’.
Airlines intentionally make it very difficult for passengers to claim compensation. That is why only 2-4% of people submit a claim for compensation. An even smaller percentage of passengers succeed in receiving any payout at all.
Plus, you might have to deal with jurisdictional issues (where the passenger resides in one country, and the airline is based in a different country) and issues where an airline seeks an excuse to avoid a payout. AirAdvisor has over 7 years of experience dealing with compensation cases, and we have a 98% success rate, saving you time, money, and stress.
It depends. Usually, it takes up to 6 weeks, but 72% of early submissions are paid faster. If you do not receive feedback from the airline or the airline rejects your complaint, then the process could take up to a year.
- Copy of your e-ticket(s).
- Certificate of authority (aka power of attorney) signed & submitted via our website.
- A copy of your passport or ID document containing a sample of your signature to attest that the power of attorney was signed by you and the signature is valid;
- Confirmation of the delay or cancellation provided by the airline if possible (e.g., statement or email received from the airline itself or from the airport).
- If you want to claim for Extra costs as well, we will need the receipts of your additional expenses: taxi, hotel, food, train ticket, etc.
Technically speaking, the process is very straightforward. The trouble most passengers have when they file by themselves is that they have to prove their case against huge airline corporations, and this can take a lot of time and effort.
Airlines are savvy when it comes to avoiding payouts, and they have entire teams dedicated to fighting your claim. By the end of the process, you might have dedicated 80+ hours to the claim. If you feel an hour of your time is worth $20, then you could be out $1,600. Why not let us do all the hard work?
In the EU, all companies offering a digital service must allow customers a cooling-off period. This is the right to withdraw from the service within 14 days without justification. A grace period is something that only AirAdvisor offers.
This means that if legal action is initiated and the airline quickly responds, we will review your case and work with our legal partners to keep your base fee at 30%. Other claim companies will deduct a legal fee in addition to the base fee.
We sure are, and we have over 20K reviews to prove it! We started back in 2017, and since then, we have filed over 350,000 claims and helped our clients get more than $60 MILLION in compensation payouts!
AirAdvisor is also a trusted source and featured in major media publications including the New York Times, Forbes, USA Today, The Sun, The Daily Mirror, and many others.
AirAdvisor has been featured in:
AirAdvisor is rated 4.5/5
“Excellent” - 28,161 reviews