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Contacting Olympic Air: Email, Form & Tips for Lodging Complaints

Get paid by Olympic Air – without calls, complex complaints forms, or runaround:

Delayed, cancelled or baggage mishandled? Claim up to £520 (€600) for flight disruptions – or up to £1,600 (€1,920) for baggage. We handle the paperwork, follow-ups and legal process. You just wait for the money.

Delayed, cancelled or lost your baggage? Claim up to £520 (€600) in compensation. We handle the paperwork, calls, and the legal process – you just wait for the money.

Flight left you disappointed? Let others know what happened

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Olympic Air, rated by 364 passengers

364 passengers complained about Olympic Air here. Around half ended up compensated.

Flight left you disappointed? Let others know what happened

Customer support contact details

Website:

www.olympicair.com

Phone:

(+1) 833 732 8158 - US
(+44) 208 7593800 - UK
(+1) 833 673 6110 - CA

Mailing Address

Olympic Air S. A. Athens International Airport Building 57, 19019, Spata, Attiki, Greece

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Contact Olympic Air
Phone, website & mailing address ↓ below
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No win, no fee – ever
830,000+ claims handled since 2017
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Olympic Air: 1/5 – rated by 364 passenger complaints. Around half ended up compensated.

Contact Olympic Air

Website:
www.olympicair.com

Phone
(+1) 833 732 8158 - US
(+44) 208 7593800 - UK
(+1) 833 673 6110 - CA

Mailing Address
Olympic Air S. A. Athens International Airport Building 57, 19019, Spata, Attiki, Greece

Only verified complaints

50% of complaints led to successful compensation payouts

Safe space to complain

9 comments

Grainne M

verifbadgeVerified | Oct 2, 2026
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Cyclades Islands-Athens

Economy

Claim escalated to airline

Unknown

We only had two nights in Athens so it was a huge inconvenience to have to spend our first day trying to find fresh clothes and underwear and cosmetics and still be uncertain as to when we were getting our bags. It was a huge inconvenience and apparently this happens all the time which frankly is not acceptable.
  • Cyclades Islands-Athens
  • Economy
  • Claim escalated to airline

Julia H

verifbadgeVerified | Sep 19, 2026
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Athens-Skiathos

Economy

Unknown

This luggage delay was a major inconvenience for me and I was unaware of the compensation for the four days it was missing. If I could be given any extra compensation for this inconvenience that would be greatly appreciated as I had no clothes and toiletries. Thank you!
  • Athens-Skiathos
  • Economy

Ευαγγελία Π

verifbadgeVerified | Aug 24, 2025
dots

Paros-Alexandroupolis

Economy

Successful claim

No reason given

Δεν έχω κάποιο έγγραφο επικοινωνίας με την εταιρεία. Κατά την άφιξη μου στον προορισμό μου (Αλεξανδρούπολη) η επισκευή μου είχε υποστεί ζημιά. Έλλειπε η μία ρόδα με αποτέλεσμα να μπορεί να σταθεί όρθια. Έκανα αναφορά στο αεροδρόμιο αλλά ήταν αρνητική. Η συμπεριφορά των υπαλλήλων απαράδεκτη και ειρωνική. Έχω φωτογραφίες της φθοράς.
  • Paros-Alexandroupolis
  • Economy
  • Successful claim

Berina R

verifbadgeVerified | Aug 11, 2025
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Milos-Zurich

Economy

Weather conditions

Our flight was cancelled due to strong winds, so we had to call and pay for a taxi ourselves – €55, without a receipt. Then we had to buy our own ferry ticket and arrived in Athens at 10 PM. We paid €60 for an Uber to the airport, only to be told at the counter that we had to sort everything out ourselves. I paid for a rebooking with Swiss for the next day at 6:55 AM, and then we booked a hotel via Booking.com for €120. And here we are now.
  • Milos-Zurich
  • Economy

Amel R

verifbadgeVerified | Aug 10, 2025
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Milos-Zurich

Economy

Weather conditions

Dear Sky Express Customer Service, Our scheduled flight was cancelled due to bad weather conditions. This cancellation caused significant disruption to our travel plans and led to additional expenses, which we kindly request to be reimbursed. Due to the cancellation, we had to arrange alternative transportation and accommodation: Taxi to the port: €50 (driver did not provide a receipt) Ferry tickets: almost €200 Uber from the port to Athens airport: €65 Hotel accommodation for one night: €120 Rebooking of new flight tickets: [insert amount] Excluding the inconvenience and time lost. Please find attached all available receipts for these expenses, except for the taxi to the port, for which no receipt was provided. We kindly ask you to process our claim for reimbursement of these expenses at your earliest convenience. Thank you in advance for your assistance. Sincerely,
  • Milos-Zurich
  • Economy

Maria Eleni M

verifbadgeVerified | Jun 2, 2025
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Karpathos-Athens

Economy

No reason given

I arrived at my final destination at 22.16 after a 3- hour- delay !! My flight was supposed to arrive at 19.10 in Athens. I was exhausted and I had to stay at the karpathos airport for 4+ hours. I have arrived there at 16.30 due to our departure time and the airplane came at 20.20... We started our flight at 20.55!! They offered us a free ticket at the first 1 hour delay and nothing else . On the airplane we have offered a bottle of water and a tiny bag with beans snack... I have already contacted with the Aegean airline services , within the airhelp and I haven't taken any response.
  • Karpathos-Athens
  • Economy

Δήμητρα Φ

verifbadgeVerified | Jun 2, 2025
dots

Karpathos-Athens

Economy

Problems at airport

Το αεροπλάνο προσγειώθηκε 22:16 στο Ελ. Βενιζέλος, ενώ είχαμε περάσει τον έλεγχο μας πηγαίνανε από ώρα σε ώρα καθυστέρηση. Μας προσέφεραν κάτι φυστίκια... Σκοτεινό αεροδρόμιο. Απαράδεκτο . Λόγος καθυστέρησης : δεν ερχόταν το αεροπλάνο μας γιατί είχαν προτεραιότητα προορισμοί με περισσότερη ζήτηση..
  • Karpathos-Athens
  • Economy

Μαρια Αναστασια Σ

verifbadgeVerified | May 24, 2025
dots

Karpathos-Athens

Economy

Successful claim

No reason given

Παρακαλώ,την αποζημίωση μου σύμφωνα με τον νόμο (ΕΚ)261/2004. Αναλυτικά,η πτήση μου ήταν προγραμματισμένη για αναχώρηση 17.50.Οι ενημερώσεις για καθυστέρηση και αναχώρηση ήταν οι εξής 16:48/19:00,18:06/20:15,19:53/20:50.Τελικά, το αεροπλάνο απογειώθηκε 21:01 και προσγειώθηκε στις 22:16,δηλαδή 03:06 αργότερα από την προγραμματισμένη άφιξη. Δεν υπήρξε ΚΑΜΙΑ ενημέρωση για τον λόγο της καθυστέρησης ούτε μας πρόσφεραν κάποιο γεύμα/αναψηκτικό κατά την αναμονή.Κατά την άφιξη στην Αθήνα,δεν υπήρχε κάποιος τρόπος μετακίνησης προς την κατοικία μου με αποτέλεσμα να επιβαρυνθώ μενα επιβαρυνθώ με τα έξοδα.
  • Karpathos-Athens
  • Economy
  • Successful claim

Emmanouil F

verifbadgeVerified | Feb 17, 2025
dots

Athens-Samos

Economy

Weather conditions

I had a flight for saturday morning. We flew as normal, once we reaches over our destination we went back to athens as the weather wasnt good. We were rebooked on a flight the next day. A plane landed in the island 30' after we left so did argeans plane in the evening
  • Athens-Samos
  • Economy

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).

Contacting Olympic Air: Email, Form & Tips for Lodging Complaints
Contacting Olympic Air: Email, Form & Tips for Lodging Complaints
verifgreen
Joanna Teljeur

Last Updated:  

Have you traveled with Olympic Air recently? Did you have a less-than-optimal flight, and now you’re looking for contact info? It’s always smart to let the airline know about your experience, but if you need help or general contact info, keep reading because you’ll find it all in this guide. 

Common Olympic Air Complaints

Skytrax reviews show that many Olympic Air passengers complain about baggage mishandling and ineffective customer service. Other travelers wrote in to complain about legroom and in-flight services. 

The most common complaint however, is about delayed and canceled flights. Fortunately, flight interruptions like these could lead to as much as €600 in compensation for flights 3 or more hours late at their destination. If your baggage is delayed, lost or damaged, you could be reimbursed up to €1,599.

Need help submitting your complaint to Olympic Air? Our legal team can help you get the compensation you’re owed. You can check to see how much you could get by entering your basic flight details in the link below.

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensationCheck Your Flight

Olympic Air Phone Numbers

For a smaller airline, Olympic Air provides its passengers with several customer service phone numbers. If you find long wait times on one number, don’t hesitate to try another even if it’s for another country. But keep in mind, these are not toll-free, and you’ll be charged as per your providers rates. 

The following customer relations numbers are open 24/7!

Olympic Air Customer Service Phone Numbers

Country

Customer Service Phone Number

United States

(+1) 833 732 8158 

United Kingdom

0871 200 0040, (+44) 208 7593800 

Canada

(+1) 833 673 6110

Belgium

(+32) 275 34710

Cyprus

(+357) 22 654100

France

(+33) 170 031323

Germany

(+49) 069 2380560

Italy

(+39) 069 7150532-33

Saudi Arabia

(+966) 800 844 1206

Spain

(+34) 900 802376

Greece

801 801 0101 national calls within Greece, 

(+30) 210 35 50 500 international calls and mobiles

All other countries

(+30) 210 35 50 500

Contact Olympic Air by Email 

If you have had issues with baggage damage or loss, flight interruptions, or other matters that should be handled in writing, email is your safest option. Olympic Air doesn’t provide customer service emails, but they do provide forms on their website. 

Olympic Air Contact Forms

On the official site, you can find several forms that allow you to choose the topic of your complaint or question. If you want to submit a complaint about delays, cancellations, refunds, or baggage mishandling, this is the best method to use. You won’t forget any information thanks to the required fields, but you can also include attachments to support your case.

Some of the form options include:

olympic air contact form

Olympic Air Mailing Address

If you don’t have internet access or simply prefer to send your complaint of claim by post, you can send it to the following address:

Olympic Air S. A. 
Athens International Airport
Building 57, 19019, Spata, Attiki, Greece

Contact Olympic Air on Social Media

The airline actually suggests contacting them on their social media channels, and it’s really a great way to get fast answers, especially for those times when you’ve had a flight delay or cancellation, and you need to rebook.

Olympic Air can be reached on Facebook Messenger, Instagram, and X/Twitter.

a woman with her luggage at the airport

Pro Tips for a Successful Outcome

  1. Organize your travel documents including boarding passes, receipts, photos, and anything else that will validate your claim.
  2. Act fast! Submit your complaint as soon as you can. The details will still be fresh in your mind so it will be easier to  remember all the important information. 
  3. State your desired outcome. Be polite but direct. Include all the details about the issue and what you want to fix the problem. 
  4. Make sure your contact info is accurate. Give the airline the most reliable way to get a hold of you.

What Happens if They Don’t Respond?

Airlines get loads of complaints and requests every day, so give them a few days to respond. If several weeks pass and you still haven’t heard anything back from them, or if your claim was denied, we can help!

How AirAdvisor Can Help

When it comes to interrupted flights, our professional and experienced legal team can handle your claim from start to finish. If you’ve already submitted a complaint and were denied, let us pick up when you left off. 

We can help you get the payment you’re owed for any of the following situations. 

You can also find out how much you’re entitled to by adding a few basic flight details into our free compensation calculator. 

Claim with AirAdvisor and get up to €600 compensation. Find out how much you’re owed today.Check Your Flight

Joanna Teljeur

Author:

Joanna Teljeur

Job/Position: Senior Editor & Content Lead

Joanna Teljeur is a senior editor and writer with 15+ years of experience in editorial leadership, journalism, and content development, specialising in consumer rights, aviation law, and public-interest reporting. Her work focuses on transforming complex regulatory and legal topics into clear, accurate, and accessible content for international audiences.

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Olympic Air customer support contact details

Website:
www.olympicair.com

Phone
(+1) 833 732 8158 - US
(+44) 208 7593800 - UK
(+1) 833 673 6110 - CA

Mailing Address
Olympic Air S. A. Athens International Airport Building 57, 19019, Spata, Attiki, Greece

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