Contacting Olympic Air: Email, Form & Tips for Lodging Complaints

Written By Joanna Teljeur

Last Updated: September 24, 2024

Have you traveled with Olympic Air recently? Did you have a less-than-optimal flight, and now you’re looking for contact info? It’s always smart to let the airline know about your experience, but if you need help or general contact info, keep reading because you’ll find it all in this guide. 

Common Olympic Air Complaints

Skytrax reviews show that many Olympic Air passengers complain about baggage mishandling and ineffective customer service. Other travelers wrote in to complain about legroom and in-flight services. 

The most common complaint however, is about delayed and canceled flights. Fortunately, flight interruptions like these could lead to as much as €600 in compensation for flights 3 or more hours late at their destination. If your baggage is delayed, lost or damaged, you could be reimbursed up to €1,599.

Need help submitting your complaint to Olympic Air? Our legal team can help you get the compensation you’re owed. You can check to see how much you could get by entering your basic flight details in the link below.

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensationCheck Your Flight

Olympic Air Phone Numbers

For a smaller airline, Olympic Air provides its passengers with several customer service phone numbers. If you find long wait times on one number, don’t hesitate to try another even if it’s for another country. But keep in mind, these are not toll-free, and you’ll be charged as per your providers rates. 

The following customer relations numbers are open 24/7!

Contact Olympic Air by Email 

If you have had issues with baggage damage or loss, flight interruptions, or other matters that should be handled in writing, email is your safest option. Olympic Air doesn’t provide customer service emails, but they do provide forms on their website. 

Olympic Air Contact Forms

On the official site, you can find several forms that allow you to choose the topic of your complaint or question. If you want to submit a complaint about delays, cancellations, refunds, or baggage mishandling, this is the best method to use. You won’t forget any information thanks to the required fields, but you can also include attachments to support your case.

Some of the form options include:

• Passenger Rights
• Baggage
• At the airport
• Check-in
• My booking
• Special assistance
• On board
• Traveling with pets

Olympic Air Mailing Address

If you don’t have internet access or simply prefer to send your complaint of claim by post, you can send it to the following address:

Contact Olympic Air on Social Media

The airline actually suggests contacting them on their social media channels, and it’s really a great way to get fast answers, especially for those times when you’ve had a flight delay or cancellation, and you need to rebook.

Olympic Air can be reached on Facebook Messenger, Instagram, and X/Twitter.

Pro Tips for a Successful Outcome

1. Organize your travel documents including boarding passes, receipts, photos, and anything else that will validate your claim.
2. Act fast! Submit your complaint as soon as you can. The details will still be fresh in your mind so it will be easier to  remember all the important information. 
3. State your desired outcome. Be polite but direct. Include all the details about the issue and what you want to fix the problem. 
4. Make sure your contact info is accurate. Give the airline the most reliable way to get a hold of you.

What Happens if They Don’t Respond?

Airlines get loads of complaints and requests every day, so give them a few days to respond. If several weeks pass and you still haven’t heard anything back from them, or if your claim was denied, we can help!

How AirAdvisor Can Help

When it comes to interrupted flights, our professional and experienced legal team can handle your claim from start to finish. If you’ve already submitted a complaint and were denied, let us pick up when you left off. 

We can help you get the payment you’re owed for any of the following situations. 

• Flight delays
• Cancellations
• Missed connections
• Denied boarding
• Lost or damaged baggage

You can also find out how much you’re entitled to by adding a few basic flight details into our free compensation calculator. 

Claim with AirAdvisor and get up to €600 compensation. Find out how much you’re owed today.Check Your Flight