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WestJet Airlines Ltd.
WestJet, an Alberta Partnership
22 Aerial Place NE, Calgary, Canada, T2E 3J1
Flight left you disappointed? Let others know what happened
Website:
www.westjet.comMailing Address
WestJet Airlines Ltd. WestJet, an Alberta Partnership 22 Aerial Place NE, Calgary, Canada, T2E 3J1Only verified complaints
50% of complaints led to successful compensation payouts
Safe space to complain
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Max 120 characters (0)There are over 69372 complaints on AirAdvisor β with 295+ claims submitted!
Phone
Live chat
You can find the live chat by going to the Contact section of the official website. On the Contact Us page, scroll down and look for SELF SERVE HUB. Select that and scroll down until you see the CHAT WITH AN AGENT.Social media
You can contact WestJet on Facebook and X (formally Twitter).Sending a DM to WestJet could lead to a faster response time.
WestJet Airlines Ltd.
WestJet, an Alberta Partnership
22 Aerial Place NE, Calgary, Canada, T2E 3J1
Show WestJet address
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Claims filed alone are often rejected. But donβt worry, we have a 98% success rate at getting your money back!
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Your personal information is 100% confidential and securely protected.
You can raise specific complaints with WestJet by visiting:
https://www.westjet.com/en-gb/interruptions/eu-alternate-dispute/european-regulation
If you seek compensation for the problems you had directly from WestJet, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to WestJet directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from WestJet .
Had Issues with Flight?
You might be able to get up to Β£520 (β¬600) for your trouble!Automatic protection. No claims. No waiting.

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 30,781 reviews
I used the service after my flight was delayed, and my claim was successfully settled within about four weeks.
Very easy to use, just save tickets, messages and pics of Departure boards to help with the claim.
Très réactif dans la résolution de préjudice liés aux problèmes de vols
I did not excpec this to work , But it did . I was chked and impressed. I'd definitely recommend people use this service . Thank you for the help provided, I appreciated.
I am very happy to use air advisor. Air advisor quality is very good
Analia De Ponte Pereira Delgado
Verified CustomerIt took a long time but did eventually get compensated. Thank you.
Very responsive and assisstive. Having a smooth process.
This company is absolutely amazing, his service has been outstanding and very professional. I have a deep appreciation for his work and deep gratitude for the results obtained by their hard work for their customers. Thank you very much !!!
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