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Air Mauritius – Head Office
19th floor, Air Mauritius Centre
President John Kennedy Street
Port Louis
Mauritius
Flight left you disappointed? Let others know what happened
Website:
www.airmauritius.comPhone:
0207 660 0062 - UKMailing Address
Air Mauritius – Head Office 19th floor, Air Mauritius Centre President John Kennedy Street Port Louis MauritiusOnly verified complaints
50% of complaints led to successful compensation payouts
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Max 120 characters (0)There are over 68505 complaints on AirAdvisor – with 520+ claims submitted!
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Air Mauritius – Head Office
19th floor, Air Mauritius Centre
President John Kennedy Street
Port Louis
Mauritius
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You can raise specific complaints with Air Mauritius by visiting:
https://www.airmauritius.com/customer-support
If you seek compensation for the problems you had directly from Air Mauritius, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Air Mauritius directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Air Mauritius.
Had Issues with Flight?
You might be able to get up to £520 (€600) for your trouble!Automatic protection. No claims. No waiting.

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 29,081 reviews
Air Advisor took on my claim for compensation and did all the following up to the point of payment. It was a slow process (three months), but it was paid in the end.
Good service & quick but expensive. Can't complain with the service. Thank you.
It was my first experience using AirAdvisor and I'm grateful I got to know them ! They were extremely efficient in getting a refund from the airline company and very quick as well !! They have some fees but it worth it. I totally recommend !
Excellent services, on time response and very clear directions and explanations. always sharing updates and status.
Thank you so much your service was nothing but helpful ❤️
When my dad said the compensation was successful, I knew it was proffesionally handled. Thank you, AirAdvisor.
Good communication, job done within the assumed time frame. RELIABLE !
Great end to end experience. Somewhat misleading information. Initial payout was communicated 600, and at the end way different. Maybe a bit more transparency on the process of collecting the right information to communicate more accurately.
Everything was understandable everything was Smooth and without problems
Oluwafemi Temitope Vitor Ajayi
Verified CustomerThe service was excellent! Your consistent was topnotch!
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