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IBERIA LAE SA Operadora Unipersonal
C/ MartΓnez Villergas, 49 28027 Madrid, Spain
Flight left you disappointed? Let others know what happened
Website:
www.iberia.comPhone:
+1 800 772 4642 USMailing Address
IBERIA LAE SA Operadora Unipersonal C/ MartΓnez Villergas, 49 28027 Madrid, SpainOnly verified complaints
50% of complaints led to successful compensation payouts
Safe space to complain
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Max 120 characters (0)There are over 69388 complaints on AirAdvisor β with 17465+ claims submitted!
Phone
+34 913 33 67 01
Monday to Sunday 00:00 - 24:00h (English and Spanish).
+34 913 33 67 02
Monday to Sunday 00:00 - 24:00h (English and Spanish).
+34 918 79 00 33
Monday to Sunday 09:00 - 19:00h (English and Spanish).
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Live chat
You can access the airline's live chat by clicking on the 'Chat with us' button located at the bottom right corner of your screen.Social media
You can contact Iberia Airlines on Facebook and X (formally Twitter).Sending a DM to Iberia Airlines could lead to a faster response time.
IBERIA LAE SA Operadora Unipersonal
C/ MartΓnez Villergas, 49 28027 Madrid, Spain
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You can raise specific complaints with Iberia Airlines by visiting:
https://www.iberia.com/es/customer-relations/
Under EU regulations, Iberia Airlines has 28 days to respond to a complaint.
If you seek compensation for the problems you had directly from Iberia Airlines, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Iberia Airlines directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Iberia Airlines.
Had Issues with Flight?
You might be able to get up to Β£520 (β¬600) for your trouble!Automatic protection. No claims. No waiting.

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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I used the service after my flight was delayed, and my claim was successfully settled within about four weeks.
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Très réactif dans la résolution de préjudice liés aux problèmes de vols
I did not excpec this to work , But it did . I was chked and impressed. I'd definitely recommend people use this service . Thank you for the help provided, I appreciated.
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Analia De Ponte Pereira Delgado
Verified CustomerIt took a long time but did eventually get compensated. Thank you.
Very responsive and assisstive. Having a smooth process.
This company is absolutely amazing, his service has been outstanding and very professional. I have a deep appreciation for his work and deep gratitude for the results obtained by their hard work for their customers. Thank you very much !!!
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