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Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi β 110001 India
Flight left you disappointed? Let others know what happened
Website:
www.goindigo.inMailing Address
Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi β 110001 IndiaOnly verified complaints
50% of complaints led to successful compensation payouts
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Max 120 characters (0)Verified | Jan 10, 2026
AirAdvisor Expert: Hi there, We understand your concern regarding the refund. Please note that the airline refunded the ticket cost to the original method of payment used for the booking. Any additional costs you incurred for rescheduling or rebooking the flight are separate and are not covered by the airlineβs refund policy. We recommend contacting the airline directly regarding the remaining costs, as they are the only entity authorized to process payments beyond the original ticket price. We understand this may be frustrating and apologize for any inconvenience caused. Kind regards, AirAdvisor Team
Verified | Aug 30, 2025
AirAdvisor Expert: Hi there, We are not the airline and we do not sell flight tickets. For any issues related to your booking details or name correction, please contact the airline or the ticket seller directly, as only they can make changes to your reservation.
Verified | Aug 30, 2025
AirAdvisor Expert: Hi there, We are not the airline and we do not sell flight tickets. For any issues related to your booking details or name correction, please contact the airline or the ticket seller directly, as only they can make changes to your reservation.
There are over 69524 complaints on AirAdvisor β with 2241+ claims submitted!
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Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi β 110001 India
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Nayab Zara Binti Mobaraic Ahmad
Verified CustomerGot the results I wanted and the process was smooth.
I used the service after my flight was delayed, and my claim was successfully settled within about four weeks.
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