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According to a study by Airlines for America, up to 88% of US air passengers completed check-in electronically in 2023. More than 50% of passengers use a mobile device to check in.
For American Airlines check-in, passengers have a few options available, including the AA app, the AA website, curbside check-in, and in-person services or self-service kiosks at departure airports.
In some cases, passengers have had issues with American Airlines online check-in, and one user from Trustpilot stated:
Terrible website. Unable to check in. Puts me into an endless loop of going back to check-in. - July 28, 2024
So, here’s what to expect from the American Airlines check-in procedure , and how to avoid issues like the one above.
American Airlines check-in is essential as it confirms passenger details, secures a seat, confirms luggage, and provides boarding passes. If you don’t check in for your American Airlines flight, you simply won’t be able to board your plane.

Source: aa.com
At the end of the American Airlines check-in process, whether you do American Airlines online check-in or do it in person, you’ll receive either an electronic boarding pass or a printed one. This will be scanned to board the aircraft and at security.
Note: Some international airports like Paris CDG or Israel’s TLV don’t accept mobile boarding passes, so make sure you always check in advance.
If you didn’t select your seat at the time of booking, you can do so at check-in.
Upgrades to business class and premium seats in the main cabin are chargeable.
If you weren’t sure of your luggage requirements when you booked the flight, you can add checked bags at check-in. AA charges for checked bags, and pricing is based on route and fare.
In February 2024, CNN reported that American Airlines now has the most expensive checked bag fees in the US after a 33% rise. So, add checked luggage during the online check-in process to save $5 on domestic trips.
Note: Bag fees now vary by route. For example, AA’s New York JFK to LAX flights are among the highest because of increased demand.
Did you check in on time for your American Airlines flight but were denied boarding at the gate? We can help you claim compensation for the inconvenience.Check your flight here
In April 2024, American Airlines released an internal memo confirming they are continuing the process of implementing new and more streamlined self-service check-in kiosks at airports. According to the report, all passengers need to do is scan their boarding pass at the machine and their luggage tags will pop out automatically. This change is due to the success of the test program the airline launched at both Dallas-Forth Worth Airport and Miami Airport. The memo stated:
We have seen success with the new kiosks at DFW and MIA already and look forward to rolling out to additional hubs, gateways, and select stations this summer. We also have new express bag tag kiosks, which allow customers who have pre-paid their bags during check-in to print their bag tags in under 30 seconds.
Before your flight, consider checking in as early as possible as this has certain benefits:
AA passengers have the option to check in online 24 hours before the scheduled flight. Passengers can also check in once they arrive at the airport. Here’s what you need to know:
To complete the American Airlines check-in process you have four options: in-person, curbside (at some airports), online, and using the mobile app.
To check-in online, simply click on the link that American Airlines will send as a reminder or go directly to the AA website within 24 hours (and not less than 45/90 minutes) from the flight time.

Source: aa.com
Enter your last name and confirmation code to pull up your reservation. Then follow the prompts. Alternatively, you can log in to see all your available trips and check in from there.
Using this option, you’ll receive an electronic boarding pass that will function exactly like the traditional paper ones. You will need to scan it to drop off your luggage, when you get to the security line, and when it’s time to board the flight.

Source: aa.com
If you already have the app downloaded, use this to complete your check-in. It will save a bit of time and store your boarding passes easily. Boarding passes in the app are also electronic and can be used as normal. Plus, you can see your gate and get updates all in the same place.
At many US airports, American Airlines offers curbside check-in for passengers with an electronic (scannable) ticket. This option only applies to domestic flights and you must pay for any baggage fees with a debit or credit card.
Once you get to the airport, the staff from Bags Inc. will ask for your photo ID and one of either your destination, confirmation code, or flight number.
Note that if you want to use this service, American Airlines recommends that you allow an extra 45 minutes.
Additionally, you cannot use AA curbside check-in if you’re flying with a pet, checking in an unaccompanied minor, or carrying a firearm in your luggage. You’ll be charged an additional $3 for this convenience.
You can always check in at the airport instead of online. This is done face-to-face with an airline representative at the American Airlines desk or an AA airport kiosk. While this does potentially involve longer wait times, it’s useful if you don’t have access to a computer or cell phone or when you experience issues with online check-in.
Also, at select airports, you’ll find kiosks available to check in without waiting in line. Simply pull up your reservation using your reference number or ID document and:
Note: If you’re departing from Miami (MIA) or Dallas (DFW), try to avoid using the kiosk check-in between 6 and 8AM as lines can be especially long.
Certain scenarios do not allow online check-in:
If your flight isn’t allowing you to check in online, head to the airport early and check in at the desk or the self-service kiosks.
If you don’t check in on time, you may lose your seat. The airline often has stand-by passengers waiting, so if they don’t think you’re taking the flight, they will give your seat away. If you are already at the airport, check in ASAP as you may still be able to board the flight, depending on the situation.
Like checking in online, you can either use the app or the website to manage your American Airlines booking. Log in or enter your details to pull everything up, as if you were checking in online. From there, you can make adjustments like adding bags or seats, change your flight, and see any travel alerts.

Source: aa.com
Selecting a regular seat is free of charge when you book with American Airlines. However, if you want a Preferred or a Main Cabin Extra Seat, you’ll need to pay for this. When you check in, if other seats are available, you’ll have the choice to change your seat and pay the difference if applicable.
American Airlines does not offer early check-in. For online check-in the soonest you can get your boarding pass is 24 hours before the flight. Typically, the AA counter for check-in at the airport will be available 3 hours before the flight departure.
For domestic flights:
For international flights:
AA passengers have to check in at least 45 minutes before a domestic flight and 90 minutes before an international one. As a result, American Airlines suggests that you get to the airport at least 2 hours before the departure time for US trips and 3 hours before when flying internationally.
While the suggested American Airlines check-in time is a good guide, certain airports have different rules. Here’s a summary:
Location | Minimum check-in time before departure |
Amsterdam Schiphol Airport (AMS) | 75 minutes |
Aruba Airport (AUA) | 75 minutes |
Athens Airport (ATH) | 75 minutes |
Barcelona-El Prat Airport (BCN) | 75 minutes |
Buenos Aires Airport (EZE) | 75 minutes |
Copenhagen Airport (CPH) | 75 minutes |
Delhi Indira Gandhi Airport (DEL) | 75 minutes |
Dublin Airport (DUB) | 75 minutes |
Frankfurt Airport (FRA) | 75 minutes |
Georgetown Airport (GEO) | 90 minutes |
Madrid-Barajas Airport (MAD) | 75 minutes |
Munich Airport (MUC) | 75 minutes |
Naples Airport (NAP) | 75 minutes |
Nice Cote d’Azur Airport (NCE) | 75 minutes |
Paris Charles de Gaulle Airport (CDG) | 75 minutes |
San Juan Airport (SHU) | 60 minutes |
St. Croix Airport (STX) | 90 minutes |
St. Kitts and Nevis Airport (SKB) | 90 minutes |
St. Thomas Airport (STT) | 90 minutes |
Tampa Airport (TPA) *only applies to passengers using the Consolidated Rental Car Center. | 90 minutes |
Tel Aviv Airport (TLV) | 75 minutes |
Zurich Airport (ZRH) | 75 minutes |
Was your American Airlines flight from Europe delayed by 3 hours or more? You could receive up to $650 (€600) in compensation.Check your flight here
Certain scenarios do not allow online check-in:
If your flight isn’t allowing you to check in online, head to the airport early and check in at the desk or the self-service kiosks.
If you don’t check in on time, you may lose your seat. The airline often has stand-by passengers waiting, so if they don’t think you’re taking the flight, they will give your seat away. If you are already at the airport, check in ASAP as you may still be able to board the flight, depending on the situation.
Here are some tips to keep the American Airlines check-in process as seamless as possible:
Keep confirmation and contact information handy: Having your reservation confirmation number and contact info updated in your profile ensures smoother assistance if needed.
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