Eurowings Flight Check-In Guide: When, Where, and How to Register Easily

Written By Joanna Teljeur

Last Updated: August 28, 2024

Photo: newscloud.eurowings.com

What if you could breeze through the airport before your flight, free from long lines and stress? It’s a dream scenario, and a straightforward and efficient check-in process could help turn this dream into a reality. 

With their innovative check-in features, Eurowings gives passengers a way to better control their pre-flight experience. In this guide we’re going to show you how to use each of the airline’s check-in methods and answer the most pressing questions about how to check-in for your Eurowings flight. 

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Understanding the Check-in Process

For seasoned passengers, the pre-flight drill is just another step in getting to your destination. But if this is your first time flying, you might be thinking, “Why do I have to go through check-in instead of going directly to the gate?”

Why Check-in is Important 

1. It gives the airline a way to verify who you are and check your passport and other travel documents to ensure you meet flight requirements.
2. You get your boarding pass - something you need to get through security, confirm your seat, and board your flight.
3. You can add, change, or drop-off checked baggage.
4. Check-in lets the airline know that you still plan to take the flight you booked. 
5. For Eurowings, the process is needed for safety, security, and logistical reasons. 

Documents You’ll Need

1. A valid Eurowings booking and reference number
2. Your passport or ID card 
3. Visa documents if this applies to your situation

When To Check-in with Eurowings

This depends on whether you do this online or at the airport, but in most cases you can check-in for your flight online anywhere from 72 to 3 hours before your plane departs. 

If you plan to check-in at the airport, you can do this from 2 hours to 40 minutes before departure.

Eurowings Check-in Methods

As with most airlines, Eurowings offers passengers 4 ways to check-in for their flight: 

1. Online
2. On the app
3. At a kiosk
4. At a check-in counter

It’s important to note that all these methods are free except the check-in counter option. To use this method, you have to either be a SMART or BIZclass customer or you have to pay a fee.  

If you think you would rather check-in at one of Eurowings’ desks, then you should choose this option when you book your ticket as the fee is just €2.50. If you don’t purchase this option ahead of time it will cost €15 per passenger.

Late Night Baggage Drop

Eurowings has created a way to make your airport experience faster and much more convenient by offering a late night baggage drop. While only available at certain airports, this allows you to check-in online and then leave your luggage at the airport the day before. So, if you have a flight any time before noon, you can use this service and avoid the added hassle of checking bags.

You can do this for free at the baggage kiosks or for €5.00 per passenger at one of the desks.

Airports Where Late Night Bag Drop is Available & Hours
Airport	Hours	Kiosk
Berlin (BER)	6PM - 8PM for flights until noon the following day Noon - 2PM Saturdays	Yes
Cologne-Bonn (CGN)	6PM - 8PM for flights until noon the following day	Yes
Dortmund (DTM)	6PM - 8PM for flights until noon the following day	No
Dusseldorf (DUS)	6PM - 8PM for flights until 8AM the following day	Yes
Hamburg (HAM)	6PM - 8PM for flights until 10AM the following day	Yes
Hanover (HAJ)	6PM - 8PM for flights until noon the following day	No
Stuttgart (STR)	6PM - 8PM for flights until 8AM the following day	No
You cannot use kiosks for bag drop if you’re flying to: Armenia, Egypt, Georgia, Montenegro, Morocco, Tunisia, Turkey, UAE. Late Night Baggage Drop is not available if you’re travelling to: Beirut, Pristina, Erbil, USA, Canada.

How to Check-in Online

Online check-in includes the Eurowings website and the Eurowings App. The process will be very similar regardless which method you choose.  

Eurowings App

It’s always a good idea to download the airline’s app even if you don’t plan to use it for check-in. Most of the time, the check-in process is easier via the mobile app, but it also gives you notification of any changes or updates to your flight. Not only that, but you can use the mobile boarding pass in the app as well.

Nevertheless, you can occasionally run into problems like Raphael C. did in May 2024 when he tried to check-in with the Eurowings app. He left a review on Tripadvisor saying, 

The online check-in process was a nightmare. I couldn’t check improperly and ended up having to pay extra at the airport. They didn’t send any reminder emails either. Very frustrating!

Other passengers like Tour31801206658 reported a much better experience as you can see from this October 2023 Tripadvisor review.

The check-in process was easy and quick, especially when I used their mobile app. The staff at the airport was friendly and helpful. No long lines, and everything went smoothly.

If you do have problems during online check-in, take a screenshot of the error message and show this to the airline agent at the Eurowings counter.

Steps for Checking-in Online: 72 hours to 40 minutes before departure

Online check-in is designed to be easy and straightforward for all passengers. Once you log in to your booking, simply follow the prompts. The basic steps you’ll be taken through are listed below. 

• Step 1: Either download the Eurowings app or navigate to the airline’s website. 
• Step 2: Then, enter your booking code and last name.
• Step 3: Enter or verify your travel documents (passport, ID card)
• Step 4: Choose your seat(s)
• Step 5: Add or change baggage preferences
• Step 6: Add or change any additional services
• Step 7: Download, save, and/or print your boarding pass
• Step 8: At the airport, print your bag tags for checked luggage at a kiosk or at a desk 
• Step 9: Drop your checked baggage at the bag drop.

How to Check-in at the Airport

Checking-in at the airport, either at a kiosk or a Eurowings counter, is usually very simple. The biggest drawback is the potentially long queues and wait times you may have to deal with. For this reason it’s important to arrive at the airport with plenty of time to spare. 

When to Arrive at the Airport

• Domestic and European flights: Arrive 2 hours prior to your flight time
• International flights outside Europe: Arrive 3 hours before your flight
• Flights to the USA: Arrive 4 hours before departure because of the more stringent security measures and extra documentation required.

How to Use Eurowings Check-in Kiosks

Typically open 2 hours to 40 minutes prior to departure

These are free to use for all passengers, and you can use them to complete all parts of your check-in or for just printing boarding passes and bag tags, and dropping off your luggage. 

1. To use these, touch the screen to begin
2. Enter your booking number and name
3. Follow the prompts to complete your registration. 

Remember, not all airports will have kiosks available, so check with your departure airport first.

When Not to Use Eurowings Kiosks

 Do not use Eurowings kiosks if:

• You need special assistance of any kind
• You’re travelling with a pet
• You are travelling with an infant
• You have a connection with another airline
• Your luggage weighs more than 23 kg 

Instead, complete the check-in process at the counter with a Eurowings agent.

Using the Eurowings Check-in Counter 

Typically open 2 hours to 40 minutes prior to departure 

Eurowings check-in desk is only free for SMART or BIZclass passengers.

If you are not in one of these categories, then you will be charged a fee of €2.50 if you choose this option while booking or otherwise €15 per passenger.

This option allows you to work with an airline agent who will collect all the necessary documents and help you choose your seats, select baggage and other choices for your flight. They will also print and/or issue your boarding pass, print your baggage tags, and answer any questions you might have.

Airports With Different Hours for Check-in Desks

Certain airports will have variations in the opening and closing times as seen in the table below. 

 Did you get a notification that your Eurowings flight was cancelled or delayed?You may be eligible for up to €600 in airline compensation. Enter your flight details in our free compensation calculator to see how much you could receive!Check Your Flight

If You Need to Make Changes to Your Eurowings Trip

You can always edit your booking on the app or on Eurowings.com. Just look for MY TRIP in the main menu. When you hover on this tab, you will see a smaller, pop-up window. Select MANAGE BOOKING.

When the new window opens, you can choose from the following actions:

• View your booking
• Change your booking
• Add or change baggage
• Reserve seats 
• Add services
• Cancel your flight

Make Your Flight Easier: Helpful Tips

1. Download the Eurowings app. It’s useful even if you check-in at the airport.
2. Check-in early and allow for extra time at the airport 
3. Utilise the Night Before bag drop option if possible. Your airport experience will be much smoother.
4. Download your mobile boarding pass to your phone’s wallet AND print a copy as a backup.
5. Pack all your travel documents together and keep them close to hand in a special bag or pocket of your carry-on or hand baggage.

Did you know you could be eligible for up to €600 in compensation?It’s true! If your Eurowings flight has been delayed, cancelled, or overbooked you could qualify. Enter your flight details below and see how much you could claim.Check Your Flight

Frequently Asked Questions