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The last time American Airlines employees went on strike was a few days before Thanksgiving back in 1993. Flight attendants stopped working for 5 days which led to countless flight disruptions. Since then, the airline has only had strike threats which were resolved before a walkout took place.
Nevertheless, any news of a possible strike can be gutting if you have travel plans, but there are some things you can do. In this guide, we’ll explain when you can get a refund, what you can do to avoid disruptions, and your rights as an American Airlines passenger.
Even with relatively few protections, passengers in the United States can still count on the Department of Transportation to enforce some rules for flights disrupted by airline strikes.
Unlike the regulations in Europe, the US doesn’t require American Airlines to compensate you in any way for delays or cancellations no matter the cause, but you are due a refund in certain circumstances.
If an American Airlines strike is pending or underway, and your flight is canceled or ‘significantly changed’, the airline must give you the choice between a refund OR a rebooking.
If your flight is canceled, and the rebooking options don’t work for you, then you can get refund, that must be given to you within:
The U.S. DOT says that if your American Airlines flight is delayed by more than 3 hours for domestic routes or more than 6 hours for international ones, then you must also be given the choice of a refund or a rebooking.
You’re also entitled to a refund if the strike causes your flight to change in any of the following ways:
American Airlines says in its Contract of Carriage that they consider a strike to be an event outside their control. Because of this, you will not receive any reimbursement for purchases made as a result of strike-related cancellations and delays. So, if you have to buy meals, hotel accommodation, refreshments, or anything else while you wait at the airport, American Airlines will not pick up the bill.

It’s impossible to say if or when the airline will see another employee strike. Airline strikes in the US are nearly impossible because federal law, regulating the airline industry, will block a strike unless it is determined that continued negotiations would be futile.
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