How to fill a claim with {{airline}}?

If your flight was cancelled or delayed due to {{airline}} flight strike, you can check if you have an eligible claim for compensation based on the EU Reg 261. To find out, use AirAdvisor’s free compensation form now!

Will {{airline}} refund my ticket because of strike?

If your {{airline}} flight is cancelled, you should receive a refund or a replacement flight. If your flight delay exceeds 5 hours or more, the ticket cost will be fully reimbursed back to you upon cancelling the flight yourself.

What is the {{airline}} strike refund policy?

If strike happened and it affected your flight schedule, you might decide not to proceed with your travel at all and in order to cancel and refund your ticket. In such case airline shall cancel or amend your booking totally free if disruption is caused by airline employee’s strike. But if it is not airline’s controlled event, airline will likely waive change fees but you might be required to pay difference in air fare as airline will typically rebook you on another available flight and will agree to issue a refund only if airline cannot provide you a service at all.

Still waiting for {{airline}} strike refunds?

{{airline}} customers are often left without help and answer from the airline, as it introduces further flight cancellations due to the current worldwide situation. Strikes cost airlines hundreds of millions in losses. It should not suprise that airlines are slow to respond to such refunds requests. Air carriers tend to seat on these claims, as most passengers will give up or accept a voucher. In order to find out the status of your {{airline}} strike refund, contact {{airline}} customer service via email. Remember that compensation is payable if it was caused by {{airline}} employee strike. If you want to avoid the hassle of enforcing your passenger rights, please entrust AirAdvisor to do this for you, as airline strike compensation claims will typically have to go to courts to succeed in collection.

What is the {{airline}} claim response time?

Whenever you are owed feedback, refund, or compensation from {{airline}}, airlines shall respond within 30 days, however with strikes we tend to see delays in responses. However, whenever the airline turns down your compensation request, feel free using the help of our claim service to help your case.

{{airline}} Flight Strike Updates – How how to check your flight status?

Whether you are an air passenger experiencing flight disruptions such as pilot or cabin crew strike, or looking to inspect the status and updates of your future flight, use the airline app (typically Manage My Booking section) or call/email your airline.

When is {{airline}} going on strike?

It is typically easy to spot early signs of potential strike. It is either airline notifies about its employees strike on website and typically by email to all potentially affected passengers. However, external strikes may be less predictable and it is worth to check with airline couple of days before you travel. Checking news will be helpful as typically media would highlight such event in press. Also, typically strikes happen more often during spring or fall, as people seem to be more busy with vacations during the summer and it is simply too cold during winter.

How to Handle TUI Strikes: Your Rights & Tips to Prepare

Written By Joanna Teljeur

Last Updated: November 22, 2024

TUI isn’t known for going on strike. Over the last several years, they have only had work stoppages twice, in 2022 and 2016, but that doesn’t mean you shouldn’t prepare. You never know when employee groups will decide to stop working to ensure better wages and work conditions.

This guide will help you understand how different kinds of strikes will affect your compensation rights, what you should do if you’re affected, and how to prepare yourself in advance.

TUI Employee Strikes: Your Passenger Rights

As a TUI passenger, your rights are protected by Regulation EU261/2004. This means that if a strike leads to cancellations or delays, TUI is required to provide you with recompense up to 600 EUR as long as certain conditions apply.

If you arrive late to your destination by 3 hours or more, then you become eligible for repayment as long as the airline is at fault. Also, if your flight is disrupted because of an employee strike, you’re entitled to care and assistance, a rebooking, or a refund.

How TUI Must Help You

If your flight is cancelled because of a strike, you must be provided with a replacement flight OR a refund.
If your flight is delayed, and you are left to wait at the airport for at least 2 hours, then you should be given food, refreshments, and for overnight delays, hotel accommodation and transport. Keep your receipts if you end up paying for these things yourself.

Have you been affected by an airline strike? See if your delay or cancellation is eligible for airline repayment by entering your flight details below!Free Flight Checker

Understanding Different TUI Employee Strikes

There are two different kinds of airline strikes: Announced and Wildcat. Generally, only announced strikes are eligible for repayment, but there have been exceptions to this. To make sense of this let’s look at the different kinds of strikes.

Announced Strikes

When airline personnel and management can’t agree on how to provide better working conditions or wages, then the employees will call a strike. This announcement is a final move to help urge TUI leadership to agree on the workers’ terms and conditions, or at least re-enter negotiations. When the announcement is made, it comes with a deadline, and if an agreement can’t be reached by the deadline, then the strike will take place and work will stop.

Most of the time, a strike will be called in advance. Because this gives TUI the chance to rectify the situation, if the strike does commence, then passengers are eligible for receiving compensation for flight delays and cancellations that happen as a result.

Wildcat Strike

Unlike announced strikes, wildcat strikes happen suddenly and without any warning. These kinds of work stoppages are rare, but when they do happen, it can create considerable problems for everyone. Most of the time, these kinds of strikes are considered outside the airline’s control because there was no way of avoiding or preventing it.

TUIfly Wildcat Strike

In October 2016, TUIfly (Germany) employees spontaneously began calling in sick after the airline made a restructuring announcement. This sudden work stoppage caused significant problems and flight disruptions. Interestingly, the European Court of Appeals decided that in this case, the strike was within the airline’s control, and passengers were entitled to compensation for flight disruptions.

So, if you end up getting delayed because of a strike, it’s worth submitting a claim for repayment.

Can You Make Changes to Your Booking?

If a TUI strike has been announced, and the airline feels it will lead to flight interruptions, it will notify you of these changes by text (SMS), email, or via the mobile app. You can also look on TUI’s website to see if they have mentioned any work stoppage and its effect on upcoming flights.

TUI Travel Alerts

When it comes to making booking changes, here’s what you should know:

Refundable Tickets can be changed as usual and in accordance with the ticket policy and terms.
Non-refundable tickets can sometimes be changed, but check with TUI to see if certain dates or conditions apply.
Wait until TUI cancels your flight. If you discover that you can’t make changes to your trip, then wait until your flight is cancelled. When it is, you’ll be issued a refund or given the chance to rebook your flight to a better time.

4 Steps to Prepare for a TUI Strike

Start looking for information and updates as soon as you hear that a strike has been announced. The best way to do this is to sign up for TUI notifications or download their mobile app.
Check your travel insurance or the credit card used to buy your flight. Sometimes these will offer coverage for strike-related delays and cancellations.
Read the terms and conditions of your ticket so you have a better understanding of what you can do about flight changes.
Pack essentials in your carry-on bag to help you endure long delays in the airport.

Have you been affected by strike-related delays or cancellations?AirAdvisor can help! Enter your flight details below to get started!Free Flight Checker