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In February 2024, The Sun UK spoke with a representative from Wizz Air about their check-in procedure. They said,
We aim to make our check-in process simple for passengers, and we provide clear instructions via email on how to check-in to avoid charges.
Many passengers find Wizz Air’s check-in process confusing and even misleading depending on who you talk to. As a low-cost airline, Wizz keeps costs low by charging fees for extra services, but many passengers don’t realize that, in some cases, fees are applied to check-in as well.
In this guide, we’ll explain how to check in with Wizz Air, your options, and the associated fees you can expect for each so you can enjoy a worry-free trip.
All airlines require passengers to check-in. This process confirms who you are and your presence before boarding. During check-in, you can also get your boarding pass, check your bags, and choose your seats.
Check-in allows you to print or download your boarding pass which could be on paper or on your smartphone. It’s a good idea to get both because, if your phone has trouble and you can’t access your digital boarding pass, you can always use the paper version as a backup.
Next, you can check bags to be stowed in the cargo hold which means you’ll get bag tags to attach to your luggage. Then your belongings will be weighed and you’ll be given a ticket to use to reclaim your items at your destination.
Finally, the check-in process allows you to select your seat if you haven’t done so already.
If you’ve had a delay with Wizz Air, check to see if your flight is eligible for compensation!It’s easy! Just enter your flight details and find out how much you’re owed instantly.Check Your Flight
Passenger Ricky B. wrote a review of Wizz Air’s check-in experience on Airline Quality saying,
I tried several times - to check-in-with the same response each time saying ‘We had failed online check-in. Staff at the airport charged us more than the complete price of the flight as punishment for not checking-in online.
Wizz Air offers a few different ways to check-in, but so do other airlines. What makes Wizz different is that they charge fees depending on what method you choose, and this can surprise some passengers. So, let’s look at the different options, the fees, and when you’ll be charged.
Another option is buying Wizz Air’s Automatic Check-in service that costs €1.50. This keeps passengers from forgetting to check-in, and it’s a convenient option especially for vacationers because it takes care of the check-in process for you 50 hours before your flight.

Some basic rules and regulations apply to the Wizz Air check-in process. First, you must have a valid photo ID and boarding pass/card to board your Wizz flight.
Next, be mindful of Wizz Air’s baggage requirements for checked and hand baggage. If you plan to check luggage, you can choose the 10, 20, or 32 kg options but remember that you’ll be charged between €9 and €85 for checked luggage depending on the size and whether you check-in online or at the airport.
As we mentioned, Wizz Air makes money by minimizing free services, so you can expect to pay an added fee for most things including printing a boarding pass or card at the airport. So, if you’ve lost your printed copy, forgot to print it, or if you need one because you can’t access your mobile boarding pass, you will be charged €30 per ticket.
The best and possibly easiest way to keep track of and manage your booking is through the Wizz Air mobile app, but you can also manage your booking online via their official website. All you have to do is log into your account and choose “Manage My Booking”.

After that, type in your confirmation number and last name. At this point, you’ll be able to make changes or additions like adding baggage. You can also choose your seats, change details about your flight, and buy additional services. Once you make your changes, you can pay for any that incur a fee right there in the app or on the site.
The best time to check in depends on whether you’ll be doing it online, on the app, or at the airport, but the following check-in information applies to both domestic and international flights.
Check-in closes 3 hours prior to your departure time.
You can do this 2 hours before departure, but this will close 40 minutes before take-off.
Deciding how early you should arrive at the airport is a question asked by countless passengers and can vary depending on how big and busy your departure airport tends to be. Generally though, for Wizz domestic flights, you should try to arrive roughly 2 hours prior to your scheduled departure. If you’re traveling internationally, it is best to get to the airport 3 hours earlier.
These time frames might seem excessive, but it’s very important to allow time for completing check-in, dropping your bags off, and getting through security in time. Remember, the bigger the airport, the longer it can take to complete these steps.
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Airport | Check-In Opens / Time before departure | Check-In Closes / Time before departure |
Abu Dhabi International | 180 minutes | 60 min |
Berlin Brandenburg Airport | 180 minutes | 60 min |
Bucharest International | 180 minutes | 60 min |
All Saudi Arabia Airports (JED, MED, RUH, DMM) | 180 minutes | 60 min |
Dubai International AIrport | — | 60 min |
Eindhoven Airport | — | 50 min |
Kuwait International | 180 minutes | 60 min |
London Luton Airport | — | 60 min |
Málaga Airport | — | 50 min |
Milan-Malpensa Airport | 180 minutes | 60 min |
Tel-Aviv International | 150 minutes | 60 min |
Vienna International Airport (to Abu Dhabi International Airport, Dubai International Airport, Riyadh International Airport, Jeddah International Airport, Kuwait International Airport and Dammam International Airport) | 180 minutes | 60 min |
Rome Fiumicino International | 180 minutes | 60 min |
Tashkent International Airport | 180 minutes | 60 min |
All Jordan Airports | — | 60 min |
All Oman Airports | — | 60 min |
All Egypt Airports | — | 60 min |
Erbil International Airport | — | 60 min |
Male Valana International Airport | — | 60 min |
Wizz Air does everything possible to help make the check-in process simple, but there’s always a chance you’ll run into some sort of problem. In this section, we’ll give you some answers to help solve some of the most common Wizz Air check-in issues.
If this happens, try using a different browser or device. The airline recommends using Google Chrome to avoid issues as well as clearing your search history and cookies. Another option is to try using incognito mode, or if you’ve made changes to your schedule, accept them in your Wizz account first and then try again.

Wizz Air will send you an email when you’ve booked your flight. If you don’t see it, check your spam folder to see if it went there by mistake. If you still can’t find it, just reach out to the airline and give them your booking details so they can reissue it.
You can also go to the Wizz Air website and navigate to the Manage My Booking tab to access your flight info.
If you missed the deadline for the mobile or online check-in options, head to the airport early so you can check in at a kiosk or at the check-in counter. Remember, you will probably have to pay an extra fee for doing this.
If you’re still inside the check-in time frame, just reprint your boarding pass from the app or your online account. You can also go back to the check-in window and see if they will print it for you. Again, you’ll likely be charged a fee for doing this. If possible, just use the mobile version of the boarding pass instead of a printed one.
PRO TIP: If you have to call Wizz Air Customer Service, you’ll be charged yet another fee of €15.00 so always try to resolve any problems via the website or app or try using Amelia the chatbot on the Wizz Air site.
If you’re new to flying, these tips can help make your air travel experience a little bit more manageable and much less hectic.
Has your Wizz Air flight been canceled or delayed?You could be eligible for up to £520 (€600) in compensation! Check your flight details below to see if your flight qualifies!Check Your Flight
If your flight is canceled or changed after you check-in, you’ll get a notification from Wizz Air about the situation. Depending on the specifics, you should be offered an alternate flight or a refund.
Yes! If you haven’t printed your boarding pass, you can change seats after check-in. If you’ve printed it, then you might have to cancel check-in and start over which may incur some extra fees.
You can, as long as your return flight happens within Wizz Air’s check-in window of 30 days prior to departure.
Yes, you can! It can be more expensive if you add checked luggage after you’ve checked in, but it is doable. Just go to Manage My Booking on the Wizz app or website.
Did you know you may be eligible for up to £520 (€600)? Don't miss a chance!
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