How to Check-in With Wizz Air: Essentials for Your Upcoming Flight

Written By Joanna Teljeur

Last Updated: August 28, 2024

In February 2024, The Sun UK spoke with a representative from Wizz Air about their check-in procedure. They said,

We aim to make our check-in process simple for passengers, and we provide clear instructions via email on how to check-in to avoid charges.

Many passengers find Wizz Air’s check-in process confusing and even misleading depending on who you talk to. As a low-cost airline, Wizz keeps costs low by charging fees for extra services, but many passengers don’t realize that, in some cases, fees are applied to check-in as well. 

In this guide, we’ll explain how to check in with Wizz Air, your options, and the associated fees you can expect for each so you can enjoy a worry-free trip.

Wizz Air Check-In and Why It’s Important

All airlines require passengers to check-in. This process confirms who you are and your presence before boarding. During check-in, you can also get your boarding pass, check your bags, and choose your seats.

Get Your Boarding Pass

Check-in allows you to print or download your boarding pass which could be on paper or on your smartphone. It’s a good idea to get both because, if your phone has trouble and you can’t access your digital boarding pass, you can always use the paper version as a backup.

Check Bags

Next, you can check bags to be stowed in the cargo hold which means you’ll get bag tags to attach to your luggage. Then your belongings will be weighed and you’ll be given a ticket to use to reclaim your items at your destination. 

Choose Your Seats

Finally, the check-in process allows you to select your seat if you haven’t done so already.

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Check-in and Arrival: How to Check in for Your Wizz Flight

Passenger Ricky B. wrote a review of Wizz Air’s check-in experience on Airline Quality saying,

I tried several times - to check-in-with the same response each time saying ‘We had failed online check-in. Staff at the airport charged us more than the complete price of the flight as punishment for not checking-in online.

Wizz Air offers a few different ways to check-in, but so do other airlines. What makes Wizz different is that they charge fees depending on what method you choose, and this can surprise some passengers. So, let’s look at the different options, the fees, and when you’ll be charged.

Wizz Air’s Check-in Options & Associated Fees

Online & Mobile App Check-in

• If you purchased a seat with your Wizz Air booking, you can check-in online for FREE, 30 days prior to departure. 
• Passengers who have not purchased a seat can check-in 24 hours before their flight. This option closes 3 hours before departure.

Automatic Check-in

Another option is buying Wizz Air’s Automatic Check-in service that costs €1.50. This keeps passengers from forgetting to check-in, and it’s a convenient option especially for vacationers because it takes care of the check-in process for you 50 hours before your flight.

Airport Check-in

• If you prefer checking-in at the airport, be sure to arrange for this on Wizz Air’s website. For €10 you can check-in at the airport at either a check-in kiosk or with an airline agent.
• If you DO NOT arrange and pay for airport check-in, you’ll have to pay€30. Understandably this surprises many passengers as it can be more than the flight itself.
• Wizz Air airport check-in is available 2 hours before departure, but it closes 40 minutes prior to your flight.

Rules and Restrictions for Wizz Air Check-in

Some basic rules and regulations apply to the Wizz Air check-in process. First, you must have a valid photo ID and boarding pass/card to board your Wizz flight.

Next, be mindful of Wizz Air’s baggage requirements for checked and hand baggage. If you plan to check luggage, you can choose the 10, 20, or 32 kg options but remember that you’ll be charged between €9 and €85 for checked luggage depending on the size and whether you check-in online or at the airport.

As we mentioned, Wizz Air makes money by minimizing free services, so you can expect to pay an added fee for most things including printing a boarding pass or card at the airport. So, if you’ve lost your printed copy, forgot to print it, or if you need one because you can’t access your mobile boarding pass, you will be charged €30 per ticket.

How to Manage Your Wizz Air Booking

The best and possibly easiest way to keep track of and manage your booking is through the Wizz Air mobile app, but you can also manage your booking online via their official website. All you have to do is log into your account and choose “Manage My Booking”.

After that, type in your confirmation number and last name. At this point, you’ll be able to make changes or additions like adding baggage. You can also choose your seats, change details about your flight, and buy additional services. Once you make your changes, you can pay for any that incur a fee right there in the app or on the site.

What Are the Wizz Air Check-in Times?

The best time to check in depends on whether you’ll be doing it online, on the app, or at the airport, but the following check-in information applies to both domestic and international flights.

For online and Wizz App check-in:

• If you bought a seat - 30 days before departure
• If you didn’t buy a seat - 24 hours before the departure time

Check-in closes 3 hours prior to your departure time.

For Airport Check-in:

You can do this 2 hours before departure, but this will close 40 minutes before take-off.

How Early Should You Arrive at the Airport?

Deciding how early you should arrive at the airport is a question asked by countless passengers and can vary depending on how big and busy your departure airport tends to be. Generally though, for Wizz domestic flights, you should try to arrive roughly 2 hours prior to your scheduled departure. If you’re traveling internationally, it is best to get to the airport 3 hours earlier.

These time frames might seem excessive, but it’s very important to allow time for completing check-in, dropping your bags off, and getting through security in time. Remember, the bigger the airport, the longer it can take to complete these steps.

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Airports With Earlier Check-In Times

Problems With Wizz Air Check-In

Wizz Air does everything possible to help make the check-in process simple, but there’s always a chance you’ll run into some sort of problem. In this section, we’ll give you some answers to help solve some of the most common Wizz Air check-in issues.

The Wizz App or Website Isn’t Working Properly

If this happens, try using a different browser or device. The airline recommends using Google Chrome to avoid issues as well as clearing your search history and cookies. Another option is to try using incognito mode, or if you’ve made changes to your schedule, accept them in your Wizz account first and then try again.

You Can’t Find or Lost Your Booking Info

Wizz Air will send you an email when you’ve booked your flight. If you don’t see it, check your spam folder to see if it went there by mistake. If you still can’t find it, just reach out to the airline and give them your booking details so they can reissue it. 

You can also go to the Wizz Air website and navigate to the Manage My Booking tab to access your flight info.

You Missed the Check-in Deadline

If you missed the deadline for the mobile or online check-in options, head to the airport early so you can check in at a kiosk or at the check-in counter. Remember, you will probably have to pay an extra fee for doing this.

You Lost Your Boarding Pass

If you’re still inside the check-in time frame, just reprint your boarding pass from the app or your online account. You can also go back to the check-in window and see if they will print it for you. Again, you’ll likely be charged a fee for doing this. If possible, just use the mobile version of the boarding pass instead of a printed one.

PRO TIP: If you have to call Wizz Air Customer Service, you’ll be charged yet another fee of €15.00 so always try to resolve any problems via the website or app or try using Amelia the chatbot on the Wizz Air site.

Expert Tips for Easy Check-In

If you’re new to flying, these tips can help make your air travel experience a little bit more manageable and much less hectic.

1. Consider downloading the Wizz Air app. Airline apps like this one can facilitate the check-in process and give you quick access to your boarding pass and other flight information like gate changes, delays, or cancellations. If you don’t like having a lot of apps on your device, you can always delete it once your journey is complete.
2. Keep your travel documents organized and be sure your passport is up-to-date.
3. Check-in early. Seriously, you never know what situations may arise to prevent you from checking-in on time. So, check-in as soon as you’re able to - or even better, get auto check-in!
4. Monitor the status of your flight. Wizz Air delays, cancellations, and gate changes are all fairly commonplace these days so it’s smart to keep an eye on what’s happening with your flight so you can act quickly if you need to. This is where the app can come in handy, but you can also use FlightAware and other sites that provide up-to-date flight info. 
5. Pay attention to any Wizz emails. If you’re not getting emails, check your spam folder. These emails can include vital information and even changes to your booking, so when you receive one, be sure to read it and follow any instructions it provides.
6. Get to the airport on time. Actually - the earlier you get there, the better. As we said you never know what can happen to make you late for your flight. Sometimes it can take an hour or more to get through security, especially at bigger airports. But getting there early buys you time in case you lose something or need to make sudden changes or adjustments.
7. Pay attention to or double-check your visa requirements if you’re traveling internationally. If you don’t have the right visa or if you don’t have the correct visa documents, you could be denied boarding.

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Frequently Asked Questions