Air Arabia Delayed or Cancelled Flight compensation and refund
It's everyone's dreaded travel scenario: you buy a ticket from Air Arabia, show up, and discover that your flight is delayed, cancelled, or worse. Or you find that the flight is fine, but you or an immediate family member are denied boarding. What are your rights? Are you due compensation?
You could receive up to €600 from Air Arabia. We here at AirAdvisor make claiming compensation easy. If we collect compensation for you, we charge a fee of only 30% from the amount you receive. But we get paid only if we successfully obtain compensation on your behalf.
Delayed or canceled flight with Air Arabia Airlines? Find out if you're owed up to €600 in compensationCheck Now for Free
If you've had a cancelled or delayed flight and are looking for information about a refund or Air Arabia flight compensation, we are here to help. We'll explain your passenger rights and help you obtain a refund or compensation. Submit a complaint to Air Arabia and receive as much as €600 per passenger. Use our free Compensation Calculator to find out much you are owed and to start your Air Arabia claim. You don't need to be an expert on Air Arabia refund policy or cancellation policy to receive your money back.
What Are My Passenger Rights in Case my Air Arabia Flight Was Cancelled or Delayed?
According to EU law your rights include:
- up to €600 compensation which is not reliant on ticket price
- Includes disrupted Air Arabia flights up to 3 years old
- Covers flights that were delayed at least 3 hours, cancelled, or overbooked
What Should I Do in Case of Cancellations or a Air Arabia Delayed Flight?
- Confirm the reason for the delay or cancellation.
- Collect proof: photos, receipts of expenses, Air Arabia booking number, vouchers, etc.
- Insist on your basic benefits and services at the airport.
- Check your eligibility for compensation with our free online compensation calculator.
Air Arabia Flight Compensation Claims
As a passenger, you may be entitled to compensation if the following have occurred:
- Flight delay: If your flight arrived 3+ hours late at your final destination.
- Air Arabia Cancel Flight: if Air Arabia cancelled your flight and informed you less than 14 days before departure.
- Overbooking: If you have been denied boarding due to overbooking.
- Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination 3+ hours late.
Air Arabia Flight Cancellations: When are they Liable?
When Air Arabia can escape liability: Air Arabia claims if a flight was cancelled due to events outside of its control; for example bad weather, or issues at the airport. Such events are typically called extraordinary circumstances and in such cases, you are not entitled to a Air Arabia missed flight refund.
All airlines will generally try to book you on the next available flight at no additional charge, in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.
Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Air Arabia flight compensation.
An airport employees’ strike is beyond anyone's control. Learn more about cancellation compensation.
When Air Arabia cannot escape liability: When Air Arabia cancel flights, EU 261 Regulation on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.
Also, if you were notified about the flight cancellation less than 14 days before your date of departure, you may be able to receive up to €600 per person in compensation. Additionally, you may receive Air Arabia flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.
Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.Check Your Flight
Air Arabia Flight Refund policy
A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.
In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.
If Air Arabia cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.
Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.
Note: If Air Arabia offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund.
Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.
Air Arabia Refund problems? Let our team help you.
Disrupted flight? You might have a right to compensation - up to €600Check Your Flight
Air Arabia Flight Delay Compensation
While all airlines attempt to operate on time, sometimes delays happen. EU regulation 261 (EU 261) protects passengers in cases of flight delays.
According to EC 261, if your flight arrives later than 3 hours at your final destination, you may be eligible to file a Air Arabia delayed flight compensation claim form to receive up to €600 as a flight refund.
Exclusions: Air Arabia delayed flight compensation will not be enforceable in case of extraordinary circumstances. If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems, airline staff strike, or operational problems are not valid reasons for rejected compensation claims.
Tip: accepting vouchers or signing release paperwork will result in losing the right to compensation.
Learn more about passenger rights to Air Arabia delay compensation and how to demand Air Arabia claim compensation.
What is the Time Limit for Compensation Claims?
You have up to six years to contact Air Arabia and collect your compensation and ticket refunds.
How to Claim Compensation for a delayed flight Air Arabia?
We advise you to use our free flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.
EU 261 Compensation Claim: How Much Can You Get?
Distance Compensation: All flights under 1,500 km Up to €250 per person
Air Arabia Internal flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Air Arabia international flights over 3,500 km Up to €600 per person
Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our free compensation check.
Claim your compensation with AirAdvisor and get up to €600. Find out how much you’re owed today.
If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensationCheck Your Flight
Common questions: Compensation Claims and Refunds
What to do when your Air Arabia flight is cancelled?
Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Air Arabia refund for cancellation.
What if I cancel my Air Arabia flight? Can I get a refund?
If Air Arabia cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Air Arabia cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.
Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.
Do I also get my money back for the Air Arabia cancelled a flight due to Covid-19?
If Air Arabia cancelled a flight due to Covid-19, passengers are entitled to a reimbursement as part of flight cancellation rights. If Air Arabia attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.
Can I Get a Air Arabia Refund?
If you had booked a non-refundable or non-changeable fare and you had to cancel your own flight, you most likely would not be able to get a refund. However, if it was Air Arabia that cancelled your flight, then you would have the right to a refund as per the EU Regulation EC261.
How many hours for flight delay to be eligible for Air Arabia compensation?
Your Air Arabia flight delay of 3 hours or more at the airport of final destination may make you eligible for compensation. However, the amount of compensation may depend on the period of delay and flight distance. You can use the AirAdvisor flight delay compensation calculator to check your Air Arabia flight and your eligibility.
How long does it take to get Air Arabia flight delay compensation?
According to EC interpretation of EC 261 Regulation, airlines must pay compensation to passengers for flight disruptions within one (1) month. However, not airlines strictly comply with such regulations and it is quite common for Air Arabia to take up to 3 months to process claims. In some cases, Air Arabia may try to ignore payment requests from passengers, in which cases AirAdvisor legal team can step in to help your case.
How to claim Flight Delay Compensation with Air Arabia?
If you're experiencing flight delay or cancellation, AirAdvisor is here with a team of travel and legal specialists to help you obtain the compensation that's rightfully yours! With our knowledge in completing successful claims processes, we are eager to work on your behalf. Contact us today for more information on how we can assist.
How much compensation for Air Arabia delayed flight can you get?
Depending on the length of your flight, be prepared to receive up to €250 per person for flights under 1,500 km; €400 per person for EU flights over 1,500 km and between 1,500-3,500 km internationally; or €600 (£520) when you take a long haul international trip exceeding 3,500 km in distance.
How Much Time Do I Have to Make My Claim againt Air Arabia?
Local countries laws mandate the actual statute of limitations and that period is country specific. However, as a general rule travelers have up to three years from Air Arabia flight date to take action for a compensation claim (certain countries may have shorter period of statute of limitations). You can check if your flight is eligible for compensation via AirAdvisor website in under 3 minutes.
The flight was cancelled 3 times. No reason given. Refusing to refund the money.
First we waited more than two hours to open chek-in counters. When we finnally cheked-in for the flight, we went through security check and boarding started with 20 min delay. They scanned our boarding passes and put us on a bus. Bur after five minutes told us to hop off and go back to the terminal building. There was no sign of dealyed flight. On monitor, there was announcemen of "boarding" for the whole time. Then they gave us food coupons and tell us to come back to the airport at 8 PM. The flight was scheduled for 11:55 AM. When we came back, they move to boarding time to 9 PM, thhan to 9:30.... In the end, they announced a new flight to Casablanca and told us that we go to Casablanca and that we will get new boarding tickets for flight from Casablanca to Marrakech at Casablanca airport. The flight to Casblanca took-off around 11 PM. We were in Casablanca arround 3AM next day. There was no boarding tickets for flight from Casablanca to Marrakech. Instead, they provided a bus to Marrakech airport. We arrived to Marrakech airport at 6AM. It was 15 hours behind scheduled time. Our accomodation canceled our rooms so at that point in the morning, we also had to look for another accomodation.