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Even though AJet is a low-cost carrier, you’re still owed compensation if your flight with them is delayed, cancelled, or disrupted in other ways. Not only that, but you can get help at the airport if you get stranded. Keep reading to learn when you qualify for AJet compensation and what you need to do to get it.
Skip the read, and find out how much you can get compensated. Just enter your basic flight details:
Your Passenger Rights with AJet
Here’s what you need to know:
- Delayed flights - You could be eligible for compensation if a flight delay causes you to arrive 3 or more hours late.
- Cancelled flights - You may also be eligible for compensation if your flight is cancelled by the airline with less than 14 days notice. Also, you can choose to get a flight refund or a rebooking.
- Denied Boarding: If AJet oversells your flight and you’re refused boarding, you’re also owed compensation.
- Missed connections: In cases where an AJet flight disruption causes you to miss a connecting flight on the same booking, you may be entitled to compensation.
AJet Compensation Payout Amounts
AJet passengers are eligible to claim compensation under EU261 and UK261 on flights that depart from an EU or UK airport.
Passengers can claim up to €600 (£520), but not every flight is eligible for this maximum amount. Ultimately, your compensation is based on flight distance:
- Flights below 1,500km - Maximum of €250 (£220)
- Flights from 1,500km to 3,500km - Maximum of €400 (£350)
- Flights over 3,500km - Maximum of €600 (£520)
AJet Cancelled and Delayed Flight Compensation
Cancelled and delayed flights are subject to the same compensation schedule listed above. What you receive for flight delays depends on the delay time and flight distance for delays. For cancellations, your payout amount depends on when your flight was cancelled and the distance.
In addition to cash payouts, AJet must also help you if you’re stuck at the airport.
- For 2 hour delays, you can get meals, refreshments and free access to communication.
- For 5 hour delays, you have the option to get a refund or a rebooking.
- If you have an overnight delay, you can get hotel lodging, plus transportation there and back to the airport.
Denied Boarding and Missed Connecting Flights with AJet
As long as you’re departing from an EU or UK airport, you are also protected against denied boarding incidents caused by overbooking. The compensation you get is the same as it is for delays and cancellations.
If you miss a connecting flight, you can get compensated by AJet as long as it is part of the same booking. Again, compensation is based on your arrival time at your destination airport.
Find out if your AJet flight is eligible for compensationIt’s fast and easy!Check Your Flight
When You Won’t Get Paid by AJet
All the compensation rules and regulations we’ve discussed so far are only valid IF the airline could have avoided or prevented the situation that caused the flight disruption. So if your flight was affected by any of the following situations, you will not be able to get compensated by AJet.
- Bad weather like severe storms, fog, and blizzards.
- Security issues such as terrorist threats at the airport.
- Strikes by non-airline staff, including baggage personnel and air traffic control.
These are known as extraordinary circumstances.
How to Get Compensated by AJet
Here’s what you need to do to get the compensation you’re owed:
- Use a free compensation checker to see if you're entitled to cash and how much you can get from AJet.
- Gather your supporting documents, including communication with the airline, your boarding pass, and other evidence of the delay or cancellation.
- Submit your claim with AirAdvisor, and wait for your payout to arrive in your bank account.
Why You Can Trust AirAdvisor
- Our legal experts have been defending passengers’ rights since 2017.
- Our service is based on a no-win, no-fee basis. We don’t get paid unless you do.
- We have a 98% win rate, and if needed we can take the airline to court on your behalf.
- We have an impressive 4.6 out of 5 star rating based on 18,458.
- Our service is the lowest in the industry, so you get the maximum payout possible.
Get started on your claim today!Just enter a few basic details about your flight to begin.Check Your Flight
