Condor Strikes: What It Means for Your Travel Plans & How to Prepare
To date, Condor Airlines has not experienced any employee strikes, but that doesn’t mean there won’t be one in the future. When they happen, especially during busy travel seasons, strikes can cause an enormous amount of inconvenience, so it’s important to arm yourself with knowledge beforehand.
This guide will give you the answers to the most pressing questions passengers have when a strike has been announced including if you can change your bookings or cancel, your passenger rights, and steps to take to prepare.
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When You Hear About Condor Strike
If you hear about a pending Condor strike, or any strike affecting airports, air traffic control, or other airline industry sectors, you should make it a point to stay on top of any developments. The best way to do this is through the Condor app or by enrolling in email or SMS alerts.
The next thing you should do is determine what kind of strike is taking place. This will make a big difference later on if you have flight disruptions and want to seek recompense from Condor.
Finally, check your booking. Read the terms and conditions, and see if you are allowed to change your flight without fees. You can usually alter your flight if you have a refundable ticket, but if you have a non-refundable ticket, you might have to speak with a Condor agent to see if they will let you make changes or cancel.
If none of these options work, then your best bet is to let Condor cancel your flight because then you will get refunded or given a replacement flight.
What Condor Will Do if Your Flight is Affected
You might already be travelling or about to travel when your Condor flight gets delayed or cancelled. If this happens, the airline is required by law to assist you as you’ll see below.
- For cancelled flights or delays lasting 5 hours or more, you’re entitled to choose between a refund or a rebooking on the next flight available. This must be provided at no extra charge.
- For delays that last 2 hours or more, you must be given food and refreshment as well as 2 free calls, texts, or emails.
- For delays that last until the following day, Condor must provide a hotel stay and transport.
- For delays that cause you to arrive 3 or more hours late, Condor may have to pay you as much as 600 EUR in compensation as long as there was nothing they could do to avoid the strike.
This last point is important because sometimes delays and cancellations occur because of a third party strike like air traffic control or ground staff at the airport.
This is something Condor can’t control, so if your flight is impacted then you will still get a refund or a rebooking, but you will not be eligible for repayment.
Your Rights as a Passenger
All the rules we’ve mentioned here are set by Regulation EU261. This law protects you whenever you depart from an airport in the EU or the UK. If you happen to be travelling in another part of the world, you will be covered by the laws of that country.
Need Help?
It can be tricky sorting out all the details of strike-related flight disruptions, but AirAdvisor can help! Our legal team has been protecting passengers’ rights since 2017 in cases around the world! Plus, we have already helped over 430,000!
You can start your claim or check your eligibility for compensation today! Just enter your flight details below.Check Your Flight
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