Norwegian Air Delayed or Cancelled Flight Compensation and Refund 

They didnt even inform me for the cancellation. I got informed at the airport 2 hours before the flight. This is unacceptable

I booked tickets through Bravofly, and the travelling plan is in the moring to go from Umeå to Arlanda, to catch up the next flight to China in the afternoon. However, I was informed that the flight was rescheduled to another flight in the evening (10 hours later then the original flight). It was impossible to connect so I apply to cancel the tickets. Bravofly said yes, but I never receive the refound. And now, they cut off all their customer service phone lines, even impossible of any communication.

Bird strike.

The flight from Prague to Oslo was delayed from 01.07.2020 at 19:25 to 02.07.2020 15:00 therefore I missed the connecting flight to Trondheim. Which is why I had to re-book another flight. The information about the delay was given about a week ago before departure and the reason for it wasn't given

Hello, We had a flight from Oslo to Harstad on 15.06.2020. at 17,55 kl. We came at airport at 14,00kl but we couldent check in because this flight was that morning 07,30kl. The problem is,nobody from Norvegian agency inform as about changed flight. We called agency and speaking with one woman who just said ,she was sorry,and she offered as a new flight for tomorow morning. But she didnt offered as a accomadation or meal,so we slept at airport without food or anything else ,and we where late for tomorow work. We would like to apply for compensation about that case. Thank You, Best regards, Dumancic, Vasic

Original flight (DY1641) was periodically delayed every 2 hours, for a total of 6 and a half hours, before it was definitely cancelled because the technical issues of the plane could not be solved. Then, another plane was sent to the airport and a different boarding pass was issued, with number DY8441. The total delay between one flight and the other was 9 hours.

Tire was broken, they had to fly in a new one from norway

Cancelled flight Norwegian Air Shuttle This disruption was caused by mandatory checks from aviation authorities on a specific type of Rolls Royce engine, forcing us to take the scheduled aircraft out of service. We rebooked the following day from Rome to Stockholm on Air France and then on Norwegian to Oakland

Cancelled flight Norwegian Air Flight was rebooked the next day. Took over 24 hours via connections. We chose Norwegian primarily because of the non-stop service. Norwegian disclaimed requirement for compensation. Portion of the explanation was this: …"In this case, the aircraft was released from inspection as no technical defect was found and no components had to be replaced. As a result, the van der Lans-ruling is not applicable to this case and does not constitute right for compensation.... On this occasion, we'd be happy to reimburse the following costs: - food: 239 SEK, - hotel: 297 EUR,..." They paid only for one night's hotel cost and a lunch the next day.

Got to the airport, went thru security and everything before being informed that flight was cancelled and had to rebook for next day. Had to pay for transportation, hotel and missed out on a day of work/pay

They had some type of technical issue, so they had to fly a spare part from Oslo down to Mallorca. They needed to fly down The crew from Oslo aswell.

Flight kept being delayed, finally left nearly 4 hours later to departure time. No explanation given.

We checked in and was waiting to board, then received a message saying flight is cancelled due to technical reasons. Then we checked out our checked in baggage and approached the counter. They said to call the norwegian customer care and reschedule or find an alternative with them. I requested for a alternative flight to Stockholm as i had my infant and mother with me, but there were no flights available on that day, so they resceduled my flight to next day morning 9 am with a 5 hours of lay over at Stockholm Airport. The only good thing was that they provide Airport accomodation and gave one dinner and breakfast. But it was terrible experience with a small baby and so much of time delay . even the second flight also got cancelled and i got the message later

I was informed in the morning that the flight would be changed from 6:50 pm to 1am the following morning. As I already booked accomodation in Helsinki for the original presumed arrival time, I missed my checkin time for the hotel in Helsinki due to very long delays. I would like to be compensated for x1 night stay.

The self check in at the airport was not working correctly and I called because it finally worked and I missed the hour check in by a few minutes and on the phone with Norwegian air. They said I could book another ticket (first problem was they wouldn’t help me check in) next was they said I would pay only $90 to change my flight on the next available day (which that was also a problem) and I asked if I could check a date and call back to book it on LESS THAN 5 minutes which the lady agreed. I called back and was out on hold then told it wasn’t an offer anymore. I had to buy another ticket at a price a million times more in price after the female representative TOLD ME it would be $90. I ended up booking another ticket with Norwegian airline for July 9,2019 CDG to FLL (one way) Flight D7047 for $610.00. I want a complete refund this was ridiculous.

The flight from Prague to Oslo was delayed, therefore I didn't catch the flight from Oslo to Molde.

Flight was delayed many times, first time from 20;30 to 22;50, then to 23;15 and the last time was 23;50, and all the time gates were changed so it was very uncomfortable to move around airport. In total it is more than 3 hours delay. I landed in Latvia at 2;00.

The flight was schedule when we bough at 15:30 then it was change by the company with no reason to 17:30 and we had a final delay of one hour (18:30) In adition we had to wait inside the plane (30 min) because It was no stairs to get us out. We had to pay extra 40 euros to the rental car because it was oit of the working time ( 23:30)

We waited on the plane for an hour, then were told to deplane. We did not get rescheduled for 3 days. We missed our flight to Lihue and had to pay for tickets a second time.

It was a snow storm in Stockholm and we've been waiting like 03 hours and 15 minutes to take off. This situation took all of my nerves and energy, I was super stressed out.

Our flight was originally for 20.50pm 03/02/2019. There have been several delays and eventually we started boarding at 22.45pm. We have been waiting within the airplane until 00.30 when the captain announced us that the airport control cancelled our take off since there where 21 more airplanes whating for take off due to the snowing. They lead us out of the airplane. No one was either at the gate or at the company’s counters. The whole airport was like abandoned since there was only one cafe open and the main information desk of the airport. We spend the whole night within the airport since Norwegian and airport were totally absent . Only at 05.00 after having contacted via phone with Norwegian we have been informed that there is rescue flight programmed at 14.30pm but we had to recheck in . After having checked in a new delay appeared and we are now expecting to fly at 14.50pm 4/2/2019.

In the first 1,5 hours, we were told that the machine has not arrived to Vienna. Then after this time, we started boarding. On board we were told that we do not have the permission for take off, hence we stayed on the ground for another 1, 5 hours. After all, we have landed in Oslo 3 hours later than the scheduled arrival time. On top of that, we had a connected flight (booking No. SXXXXQ) from Olso to Bodo in the evening, with an additional 1,5 h delay.

THE FLIGHT WAS DELAYED FOR TECHNICAL REASONS. I RECEIVED A TEXTO THE EVENING BEFORE

Before landing in Orlando (we were less than 10 minutes away) the airplane went around in circles like it was waiting for something when the Captain said we were waiting for approval to land. Approximately an hour later, the Captain says weneeded to land in Miami (Fort Lauderdale) because there was a storm in Orlando and they would not let us land there. So we landed in Miami 30 minutes later (it was around 4:30 pm) and we were forced to wait 4.5 hours in the plane with almost no information to why we were being kept inside the plane (we were told constantly to wait patiently and were even told to buckle up becuas we were going to Orlando at approxiamtely 5:30 pm but we could not becuase they were waiting to fill out the paperwork, and then we had to stay) . I am XXXX (I have a Medical Certificate that proves it) and I was denied the right to buy food because one of the crew members (he did not have a name tag so I could not get his name) said they were not authorized to sell us food. At exactly 9:03 pm they gave us some snacks (proving that they could have sold us food a long time ago), but the buses arrived at 9:18 pm. I lost my connection in Orlando (through Frontier Flight 104 at 9:50 pm to San Juan, Puerto Rico) and had to wait an additional 2.5 hours to get my luggage. Afterwards, I had to buy another flight and wait until the 6:20 am Jet Blue Flight 1053 flight (I did not get inside a bus Norwegian brough to take us to Orlando becuase I had already lost my flight in Orlando and the other ones there were too expensive). I did eat a meal for approximately 14 hours, being a patient with history of XXXX, and was denied the right to buy food, I waited more than 7 hours detained in both the plane and baggage claim and was misinformed throughout the whole flight. I deserve a compensation.

It was something wrong with planes engines

I was flying with my douther. Ouer flight was delayed. First the airplane was late, after we were sitting in airplane because of problem with one passenger.

Flight was delayed. We missed our connection and were forced to flight next day

My flight was delayed due to birds strike from 20:55 till 4:45 next day

They denided the boarding, and offered a new fligt next day.

FLIGHT WAS DELAYED 6 HOURS FOR TECHNICAL REASONS

I was by the gate when my flight was announced cancelled