Posizioni aperte

We require an experienced Digital Marketing Manager person who is looking to work with a growing business and provides leadership to enhance user experience across various marketing channels.

Requirements:

• BS/MS degree in marketing or a related field;
• Proven experience (5+ years) in Marketing or growth role at an agency or digital consumer brand;
• Experience with A/B and multivariate experiments;
• Solid knowledge of website analytics tools (e.g., Google Analytics, WebTrends);
• Experience in managing and optimizing paid consumer acquisition campaigns and associated budgets;
• Data-driven, growth-minded marketer who enjoys working in a fast-paced environment;
• Expert understating of search engines, performance marketing, outreach strategy, competitor analysis, and best practices for content development;
• Experience in setting up and optimizing Google Adwords campaigns;
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Additional requirements include:

• Ability to setup & manage Adword campaigns;
• Competitor research & strategy;
• Affiliate marketing;
• Ability to multi-task and collaborate with cross-functional teams.

Responsibilities:

• Instrument conversion points and optimize user funnels;
• Collaborate with internal teams to create landing pages and optimize user experience;
• Design, build and maintain our media presence;
• Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs);
• Assess operational risks and propose technical solutions that will meet service expectations for the website and associate tools/platforms;
• Plan, execute, and measure experiments and conversion tests;
• Brainstorm new and creative growth strategies.

WE OFFER :

• Competitive pay based on experience and qualifications;
• Remote work;
• Paid leave and public holidays;
• Annual pay review & performance bonus;
• Dynamic work and a chance to learn how to utilize your skills in an absolutely new way;
• Gain new experience in growing the company in multiple different markets;
• Friendly team and comfortable working environment.

Join our ambitious team to bring consumer protection to the next level!

Due to the expansion of our website’s functionality, we are looking for a highly skilled and results-oriented Senior UI/UX Web Designer with a strong Conversion Rate Optimization (CRO) background.

The ideal candidate will have a proven track record of designing web applications and optimizing user funnels to drive revenue. This role requires a deep understanding of business results and marketing strategies and the ability to translate these into effective web designs. We are looking for someone who is not just a creative designer but a strategic thinker who can work closely with the CRO and is experienced in A/B testing.

We work in the European and North American markets, so proficiency in English is necessary.

Skills required:

— At least 4 years of experience as a UI/UX Designer

— Good knowledge of typography, excellent sense of color, understanding of composition

— Demonstrable UI design skills with a strong portfolio

— Attention to detail and pixel-perfect design

— Up-to-date with the latest UI trends

— Familiarity with design requirements for both web and apps

— Proficiency in design tools (e.g., Adobe Creative Suite, Figma, Sketch), front-end technologies (HTML, CSS, JavaScript), and familiarity with web development frameworks

— Strong understanding of business metrics, marketing approaches, and how design can influence business results

— Excellent communication and interpersonal skills, flexibility, curiosity

— Ability to produce high-quality results in a rapid and efficient manner

— Intermediate / Upper-intermediate English

Nice to have:

— Demonstrated ability to design with a focus on driving business revenue, the conversion rate or other product metrics

— Experience in designing complex web applications with a focus on user experience and functionality.

— Experience in data-driven teams and cooperation with data analysts to ask for data you need to make UX decisions and to interpret data from A/B tests and analytics tools

— Hands-on experience working with or within CRO agencies, with a proven track record of successful A/B testing and optimization projects.

Responsibilities:

— Focus on designing and refining user funnels to maximize conversion rates and drive revenue growth

— Work closely with Product Manager and Marketing Manager to implement and analyze A/B tests, ensuring data-driven decisions that improve user engagement and conversion

— Understand and apply business results and marketing strategies in your design process to ensure that all web designs contribute to the company's revenue goals

What We Offer:

— Remote work opportunities

— Payment for training courses

— Paid sick leave and vacation

— Salary indexing with increased personal effectiveness

— A friendly team

AirAdvisor is looking for a full-time translator who has a passion for working with texts in different languages and an interest in learning how to implement the best SEO practices. Please read the description carefully and get in touch with us in case you are interested.

YOU SHOULD HAVE:

• Master’s or bachelor’s degree in linguistics;
• Excellent verbal and written communication skills in English or German. Any other foreign language is a plus.
• Previous experience 2+ years in text translation (English and German);
• Experience with content growth in US and EU markets;
• Ability to work within a team and independently;
• Outstanding ability to think creatively, strategically, and identify and resolve problems;
• Strong time management and analytical skills.

RESPONSIBILITIES:

• Help with article preparation in English and German languages;
• Use the best practices for reviewing and analyzing the website for areas that can be improved and optimized;
• Using powerful keywords to drive the most valuable traffic;
• Reviewing and preparing key word templates;
• Filling website and other content with effective keywords;
• Compilation of statement of work for SEO articles and work with copywriters.

WE OFFER:

• Competitive salary, based on experience and qualifications;
• Remote work;
• Paid vacation, leave and public holidays;
• Annual salary review;
• Dynamic work and a chance to learn how to utilize your skills in an absolutely new way;
• Gain new experience in several markets in an international law/IT company;
• Friendly team and comfortable working environment.

Due to the expansion of our website’s functionality, we are looking for a highly skilled and results-oriented Software Quality Assurance Tester.

You will be responsible for the technical and functional quality of our softwares, which means that no feature or fixes will be released without your approval!

We work in the European and North American markets, so proficiency in English is necessary.

What if you had functional suggestions? Ideas are always welcome!

Required skills:

• At least 3 years of experience in QA Testing/Development
• Good English, especially for reading and writing
• Curious and attentive to details
• Strong technical background: SQL, API, bug reports
• Experience with writing scripts on Selenium
• Experience working closely with a Development Team

Responsibilities:

• Implementing your own test strategy
• Running your tests according to the sprints on all web browsers and devices if necessary
• Managing the end-users feedbacks (issue tickets) in terms of reproducibility, qualification of impact — together with the Head of Products — and follow up
• Handling exchanges with the Dev Team to explain the issues and ensure fixing
• Review claims flow and suggest test automation

What We Offer:

• Remote work opportunities
• Payment for training courses
• Paid sick leave and vacation
• Salary indexing with increased personal effectiveness
• A friendly team

We are looking for a Data Analyst to strengthen our team for a full time and full remote position.

Requirements:

• 2+ years of experience in Data Analytics and Big Data technologies
• Experience with Tableau or other BI tools (Power BI, Qlik Sense)
• Familiarity with Google Cloud (platform), BigQuery (queries), Looker (reports)
• Practical experience with SQL and various data sources (noSQL, vector databases, column-oriented databases, etc.)
• Practical experience with Python (Pandas, Numpy, and other data-related libraries)
• Proficiency in Excel/Google Sheets
• Understanding of key product and marketing metrics (CR, ROI, LTV)
• Attention to detail, passion for building logical cause-and-effect relationships, curiosity
• English level from Intermediate and higher

Nice to have:

• Experience with 3rd party analytics systems (Amplitude, AppsFlyer)
• Experience with Airflow
• Experience with web applications

Responsibilities:

• Be ready to tackle product and research challenges for an exciting American product
• Work with real data from actual users
• Evaluate technical trade-offs for each decision
• Collaborate closely with other teams to explore new opportunities for using marketing tools and AI technologies
• Monitor key marketing and product metrics for our product to identify weaknesses and potential growth opportunities
• Develop reports and dashboards to enable more effective decision-making regarding the development of our product
• Identify and rectify inaccuracies in the data received
• Build predictive models for key product metrics
• Optimize and automate analytics processes while working closely with developers
• Communicate closely with product and marketing teams to help them make the best data-driven decisions.

We offer:

• Competitive pay based on experience and qualifications;
• Completely remote work;
• Paid leave and public holidays;
• Annual pay review and/or great performance bonus;
• Dynamic work and a chance to learn how to utilize your skills in an absolutely new way;
• Gain new experience in growing the company in multiple different markets;
• Friendly team and comfortable working environment.

Join our ambitious team to bring consumer protection to the next level!

We are seeking a dedicated solicitor specializing in consumer flight claims (typically via small claims procedure) to lead in-court collection in the respective country.

As a lawyer/solicitor for Consumer Flight Claims, you will be responsible for filing batches of court cases to collect compensation and/or reimbursement of OPE incurred by passengers and/or recover ticket refunds. AirAdvisor currently handles three types of claims: EU261/UK261 compensation for flight delays, cancellations, and denied boarding. Our plan includes baggage claims (delayed or lost).

Collection typically involves pre-court and in-court collection. You primarily will be focused on in-court collections, as a pre-court collection is managed by a team of paralegals.

If the law or judge decides the case unfairly, we would consider escalating this to change the law, if feasible. There may be PR opportunities regarding court victories and essential legal issues to bring to the spotlight for public awareness.

This is an excellent opportunity for high performers who are able to self-perform, have strong litigation experience and have a passion for advocating consumer rights in the airline industry.

A candidate must be free from conflict of interests, aka be free to litigate claims against different airlines.

Responsibilities:

• Preparing and filing batches of cases in courts against different airlines, responding strongly to airline legal defences (from substantive to jurisdictional defences);
• Leading enforcement of court decisions, if necessary;
• Legal research & accumulating legal best practices on how to deal with different legal issues.
• Negotiating in-court settlements, if any.
• Maintain accurate and detailed case records, adhere to all relevant legal and ethical guidelines, and ensure compliance with regulatory requirements.
• Stay abreast of developments in consumer protection laws, aviation regulations, and relevant legal precedents to enhance expertise and provide the most up-to-date advice and representation to clients.

Requirements:

• A valid lawyer’s/solicitor’s license.
• A law degree from an accredited institution.
• Have a minimum of 2 years of litigation experience. Experience with small claims or consumer rights, or aviation law is a plus but is not required.
• Knowledge of relevant consumer protection laws and aviation regulations is a plus but is not required.
• Proven track record of successful in-court collection.
• Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies.
• Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
• For non-English countries: fluent in English to be able to communicate and provide status updates.

We offer:

• Opportunity to work remotely.
• Competitive compensation and a supportive work environment.
• Opportunities for professional growth and advancement.
• This role is for full-time only and requires full attention (aka cannot be combined with any side projects).

If you are a lawyer/solicitor with litigation experience and a passion for helping international passengers with their consumer rights and flight claims, we invite you to join our team and make a meaningful impact in advocating for consumers' rights in the airline industry.

Due to the expansion of the business, we are seeking a highly organized and proactive Business Assistant to support our CEO. The ideal candidate will be adept at multitasking, have strong research skills, and be comfortable working in a dynamic environment.

Requirements: 

• Bachelor’s degree in Business Administration, Communications, or a related field preferred.

• Proven experience as a business assistant or in a similar role.

• Strong research and analytical skills.

• Excellent communication skills, both written and verbal.

• Proficiency in project management tools and software.

• Ability to prioritize tasks and manage time effectively.

• Fluent in English; proficiency in any other EU language is a plus.

• Highly organized with attention to detail.

• Proactive self-starter capable of working independently.

• Disciplined and diligent with deadlines.

• Unstoppable capability to track tasks without reminders until resolved or closed.

• Ability to listen and learn on the go.

• Readiness for occasional overtime to meet project demands.

• Adaptable to changing priorities and tasks.

• Familiarity with freelance platforms like Upwork is a plus.

Responsibilities: 

• Placing projects via Upwork or other platforms, sourcing/checking the right talent for multiple projects. 

• Researching / finding right vendors/opportunities, as requested.

• Research and communication with potential legal partners.

• Arranging translations, proofreading/editorial overview/publications.

• Supporting the CEO with his daily schedule.

• Random tasks can be assigned as needed.

We offer: 

• Opportunity to work remotely.
• Competitive compensation and a supportive work environment.
• Opportunities for professional growth and advancement.
• Paid sick leave and vacation.

AirAdvisor, an international LegalTech startup operating in the EU, USA, Turkey, and Ukraine, specializing in protecting air passengers' rights in case of flight issues, is looking for a Claim Manager / Customer Support Specialist who wants to grow and is ready to learn something new.

Responsibilities:

• claims submission to relevant airlines, tracking and follow-up communications;
• submitting complaints to NEB, if needed, managing communication with them;
• working with legal partners for claims handling and collection (LBA and in-court);
• managing the case progress;
• communications with customers and customer support.

Requirements:

• Proficiency in English;
• Experience in customer service roles;
• Attention to detail and deadlines;
• Personal qualities: high productivity, honesty, integrity, quick self-learning, analytical and open-mindedness;
• Resilience to stress and readiness for overtime;
• Education abroad is a plus.

We offer:

• A unique experience in an exciting role within a new innovative legal tech direction in Ukraine.
• Work in a multicultural and multilingual environment;
• Practice and improvement of your English language skills;
• Career opportunities in a fast-growing company, with excellent chances for career advancement;
• Remote work possibilities.

We require an experienced Product Manager with a strong focus on Conversion Rate Optimization (CRO) to join our innovative team. The ideal candidate will have a proven track record in successfully conducting A/B tests and optimizing margins. This role requires a deep understanding of data analytics, creative problem-solving abilities, and excellent communication skills. You will work closely with cross-functional teams to enhance our product's user experience, drive growth, and improve conversion rates and further improve and expand service propositions.

Requirements:

• Proven experience in Product development and management with a strong focus on CRO.
• Successful experience with A/B testing.
• Proven track record of delivering business growth
• Exceptional problem-solving skills and creative thinking abilities.
• Strong analytical skills with a deep understanding of data analysis and interpretation.
• Strong background in conducting research and analyzing data.
• Experience with margin rate optimization techniques and strategies. 
• Excellent communication skills, with the ability to articulate complex ideas clearly and concisely.
• Fluent in English, both written and verbal.
• Ability to identify problems proactively and develop effective solutions.
• Proficiency in Figma for creating wireframes and prototypes.
• Demonstrated experience in improving user interfaces and enhancing user experiences.
• Experience crafting and evolving developer experiences from conceptualizing to launch.
• Experience in collaboration with diverse teams to achieve company goals.
• Previous experience in the travel industry is a plus.
• Knowledge and understanding of different attribution models.

Responsibilities:

• Develop, execute, and analyze A/B tests to improve user engagement and conversion rates.
• Identify and prioritize opportunities for conversion improvements across the product lifecycle.

• Contribute to define product vision, strategy, and roadmap with a focus on enhancing user interface and overall experience and take responsibility for execution 
• Create detailed user stories and requirements, translating business needs into actionable items for the development team.
• Oversee the end-to-end product development process, ensuring timely delivery and quality.

• Conduct thorough research and data analysis to identify trends, user behaviors, and areas for optimization.
• Understand local media landscape and define the right mix of digital/non-digital investment to drive user base growth within the agreed CAC (cost of acquisition) targets
• Track and monitor key growth metrics that inform the success of products and communicate details, updates and implementations across all stakeholders and teams with extreme attention to detail
• Apply expertise in quantitative analysis and the presentation of data to see beyond the numbers and understand how our users interact with out app and web service versions, identify growth opportunities, and execute on projects to drive growth and engagement
• Monitor and report on product performance metrics, using insights to recommend improvements.

• Collaborate with design teams to improve the user interface and user experience.

• Perform competitive analysis to understand market trends and positioning.
• Identify gaps and opportunities in the market to inform product strategy.
• Proactively identify and resolve strategic and technical issues that may impair the team’s ability to meet strategic, financial, and technical goals.

• Work closely with engineering, design, and marketing  teams to align product goals and strategies.
• Prepare detailed product requirements, user stories, and acceptance criteria to guide the development process.

• Bring a creative approach to product development, seeking innovative solutions to enhance user experience.

We offer:

• Competitive pay based on experience and qualifications;
• Completely remote work;
• Paid leave and public holidays;
• Annual pay review and/or great performance bonus;
• Dynamic work and a chance to learn how to utilize your skills in an absolutely new way;
• Gain new experience in growing the company in multiple different markets;
• Friendly team and comfortable working environment.

Join our ambitious team to bring consumer protection to the next level!