How to fill a claim with {{airline}}?

If your flight was cancelled or delayed due to {{airline}} flight strike, you can check if you have an eligible claim for compensation based on the EU Reg 261. To find out, use AirAdvisor’s free compensation form now!

Will {{airline}} refund my ticket because of strike?

If your {{airline}} flight is cancelled, you should receive a refund or a replacement flight. If your flight delay exceeds 5 hours or more, the ticket cost will be fully reimbursed back to you upon cancelling the flight yourself.

What is the {{airline}} strike refund policy?

If strike happened and it affected your flight schedule, you might decide not to proceed with your travel at all and in order to cancel and refund your ticket. In such case airline shall cancel or amend your booking totally free if disruption is caused by airline employee’s strike. But if it is not airline’s controlled event, airline will likely waive change fees but you might be required to pay difference in air fare as airline will typically rebook you on another available flight and will agree to issue a refund only if airline cannot provide you a service at all.

Still waiting for {{airline}} strike refunds?

{{airline}} customers are often left without help and answer from the airline, as it introduces further flight cancellations due to the current worldwide situation. Strikes cost airlines hundreds of millions in losses. It should not suprise that airlines are slow to respond to such refunds requests. Air carriers tend to seat on these claims, as most passengers will give up or accept a voucher. In order to find out the status of your {{airline}} strike refund, contact {{airline}} customer service via email. Remember that compensation is payable if it was caused by {{airline}} employee strike. If you want to avoid the hassle of enforcing your passenger rights, please entrust AirAdvisor to do this for you, as airline strike compensation claims will typically have to go to courts to succeed in collection.

What is the {{airline}} claim response time?

Whenever you are owed feedback, refund, or compensation from {{airline}}, airlines shall respond within 30 days, however with strikes we tend to see delays in responses. However, whenever the airline turns down your compensation request, feel free using the help of our claim service to help your case.

{{airline}} Flight Strike Updates – How how to check your flight status?

Whether you are an air passenger experiencing flight disruptions such as pilot or cabin crew strike, or looking to inspect the status and updates of your future flight, use the airline app (typically Manage My Booking section) or call/email your airline.

When is {{airline}} going on strike?

It is typically easy to spot early signs of potential strike. It is either airline notifies about its employees strike on website and typically by email to all potentially affected passengers. However, external strikes may be less predictable and it is worth to check with airline couple of days before you travel. Checking news will be helpful as typically media would highlight such event in press. Also, typically strikes happen more often during spring or fall, as people seem to be more busy with vacations during the summer and it is simply too cold during winter.

Managing Scandinavian Airlines Strikes: Your Rights, Expert Tips, How to Make Changes to Flights

Written By Joanna Teljeur

Last Updated: January 14, 2025

The last thing you want to see before a trip are headlines talking about a potential SAS strike. News like this can be stressful, but don’t get too worried because there are a few steps you can take to ease the situation.

Whether it's rescheduling your flight, opting for a refund, or taking your chances with potential flight disruptions, we’re going to explain what you need to know to manage your booking during a SAS strike.

Your Rights as a SAS Passenger

When you fly SAS, you’re protected by Regulation EU261 as long as you travel to, from, or within Europe. This means that if you experience strike-related delays or cancellations, you will receive certain benefits from the airline which can include repayment if you’re late by at least 3 hours.

What SAS is Required to Do for Passengers

First, Scandinavian Airlines is required by law to keep you informed about any unfolding strike activity that may affect your flight. As well, you can expect to receive the following if your flight is interrupted because of a work stoppage.

Cancelled Flights. SAS must give you the choice of a new flight at no extra cost OR a refund.
Delayed Flights. If you’re stuck at the airport for 2 or more hours, you must be offered meals and refreshments coupons or vouchers and, if you are delayed overnight, SAS will give you hotel accommodation and transport. If you have to pay for these essentials, keep your receipts for reimbursement.

Repayment From SAS for Strike-Related Disruptions

Compensation up to 600 EUR is also a possibility if your flight is disrupted by SAS employee strikes, but the strike must be announced AND you must arrive at least 3 hours past your scheduled arrival time at your destination.

By contrast, if the strike was not called in advance, and workers stopped working suddenly and without warning (a wildcat strike), then you will not be able to collect any repayment from the airline as these situations are seen as beyond SAS’s control. Fortunately, these kinds of strikes are very rare.

Have you experienced delays or cancellations because of a SAS strike? Check below to see if you’re eligible for repayment.Check Your FREE Flight Checker

Can You Modify Your Scandinavian Airlines Booking?

In most cases, when a strike has been called, the airline will give passengers a chance to change their booking free of charge, if they believe a strike will interfere with scheduled flights.

You will most likely be notified by SMS, email, or through alerts in the SAS mobile app, but you can also check the airline’s travel advisory page on their website for updates.

SAS travel advisory

How to Cancel or Modify Your SAS Flight

If you have a refundable ticket, then you can change or cancel it without a fee according to the rules of your booking.
If you’ve purchased a non-refundable ticket, you should first check with SAS to see if they will allow changes due to the pending or active strike. Generally, airline’s will be flexible with changes if they know a strike will affect flights.
If you are unable to change your flight without a fee, then it might be best to wait until your flight is cancelled by SAS. Doing this will give you the choice of a rebooking free of charge or a refund.

How to Prepare for a SAS Strike

Sign up for notifications: If you haven’t already, sign up for SAS alerts or download their mobile app to get updates and to see if your flight will be affected.
Look into travel insurance: If you haven’t purchased travel insurance, check your credit card to see if it offers some protection for strike-related flight disruptions.
Find out the terms of your SAS ticket: Read up on the kind of booking you purchased to see if you can modify or cancel without a fee.
Pack for delays: Pack a carry-on with essential items for long waits at the airport.

When Will Scandinavian Airlines Go on Strike?

It’s never easy to predict when the next employee strike will happen. When SAS has gone on strike in the past, it has led to considerable problems for passengers. Also, strikes by this airline tend to go on for at least 4 days. The table below will give you a better indication of what to expect the next time you hear about a SAS labour dispute.

Date	Event	Strike Details
August 2024	Cabin Crew Strike	115 flight attendants walked out on a four-day strike resulting in many flight disruptions.
July 2022	Pilot Strike	A 15-day strike caused 3,700 flights to be cancelled, affecting around 380,000 passengers. The strike had a severe financial impact on the airline, costing between $9.5 and $12.5 million per day SAS Press Release.
April 2019	Pilot Strike	Over 1,400 SAS pilots went on strike across Sweden, Denmark, and Norway The strike lasted six days, leading to the cancellation of over 4,000 flights and affecting 350,000 passengers.

Source: sasgroup.net

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