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Flight Delays and Cancellations from Cyprus: What To Do

Flight Delays and Cancellations from Cyprus: What To Do

Amy Lancelotte
Written By Amy Lancelotte
Last Updated: June 07, 2024

Cyprus, an island sandwiched between Egypt, Greece, Lebanon, and Turkey, is a coveted vacation destination. In 2023 alone, over 1.3 million British tourists arrived on the island at one of the 2 main airports. In all, Cyprus gets more than 11 million annual tourists from all over the world.

The busiest flying months to and from Cyprus are July and August and in the summer, Larnaca and Pafos Airports combined offer more than 1,000 weekly flights. Unfortunately, with all these flights, it’s possible to have your Cyprus flights cancelled or delayed, which is never fun.

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We’ll explore the important regulation that dictates the passenger rights for Cyprus flight interruptions and make sure you claim the maximum compensation possible. We’ve successfully fought for compensation for more than 330,000 clients just like you.

Delayed and Cancelled Flights Cyprus - Key Takeaways

  • Cypriot flights are covered by regulation EC261, which outlines your passenger rights for Cyprus flights cancelled today and significant delays.
  • To qualify, a Cyprus flight delay must be at least 3 hours.
  • For Cyprus flight cancellation compensation, airlines must give notice of the cancellation fewer than 2 weeks from the departure date.
  • Cyprus flight interruption compensation ranges from €125 to €600.
  • A common exception to flight disruption compensation is called extraordinary circumstances.
  • You have 6 years to claim.
  • AirAdvisor is a reliable and convenient ally for your next airline compensation claim.

makronissos beach in cyprus

Regulation EC261 - Your Cyprus Passenger Rights

EC261 (also called EU261) is the regulation you need to know about if you encounter Cyprus flights cancelled today or disruptions like long delays. Here is a summary of the main conditions:

  1. EC261 kicks in for flight delay compensation when your plane is at least 3 hours late. This is based on the arrival time at your destination, not the departure time.
  2. Compensation amounts depend on your flight distance. Shorter flights will qualify for up to €250 for delayed flights. Longer flights can get up to €600.
  3. To get compensation when flights from Cyprus to the UK are cancelled (or any other Cyprus flight cancellations), you must be advised of the cancellation fewer than 14 days in advance
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Not every Cyprus flight is covered by EC 261. The covered flights are those that depart from a Cypriot or any EU-based airport. Additionally, flights that arrive in Cyprus or anywhere in the EU are covered provided the flight is through an EU-based airline.

Still not too sure if your Cyprus flight is eligible for an airline payout?

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Flight Delays Cyprus - Compensation Guidelines

The way to determine the maximum eligible payout for flight delays in Cyprus is by using your flight distance. Longer distances entitle passengers to higher amounts. This chart explains the different distance categories and the associated compensation amounts:



Destination Delay Time

Total Distance

Flights  1,500km or less

EU Flights over 1,500km

Non-EU Flights from 1,500km to 3,500km 

Non-EU Flights over 3,500km

Under 3 hours

 €0

3 hours or more

 €250

 €400

 €400

 €600*

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* Shorter delays may cause the airline to cut this compensation from €600 down to €300. We always aim to claim the maximum for our customers, even if the delay is between 3 and 4 hours.

 

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EC261 Examples - Cyprus Flight Delays

Now, let’s go through some specific examples of flights that involve Cyprus. We’ll establish whether or not they qualify for compensation, the expected amounts, and the reasoning.

Cyprus to London

Both London Gatwick and London Heathrow have direct flights to and from Cyprus. Let’s use the example of flights from Larnaca to Gatwick. The average flight distance is around 3,200km, and because the flight departs from the EU, flying with any airline is covered. Given a flight delay upon arrival of 3.5 hours, passengers should claim with their airline for up to €400.

Now if the route is instead from London to Cyprus, EU261 would still apply if your flight is operated by an EU-based airline. And for residents of the UK, this flight from London would also fall under the nearly identical United Kingdom regulation called UK261. This UK-based regulation would entitle passengers to up to £350.

Athens to Cyprus

One of the most popular flights to Cyprus is from Athens Airport. So, since this route is entirely within the EU, we don’t need to worry about the airline, but we do need to have a delay of at least 3 hours to qualify for compensation. In this case, let’s assume a delay of 4 hours and the flight distance is approximately 950km. As a result, this delay would entitle passengers to claim up to €250 in flight delay compensation. If we reverse the route, the compensation is the same.

New York to Cyprus

While there are currently no direct flights from the USA to Cyprus, assuming you book your connecting flights on the same reservation, a route from New York JFK Airport to Cyprus’s Larnaca Airport may be eligible for compensation.

The flight distance here is 8,700km, but would vary based on your connection point(s). Either way, it should fall into the highest category and passengers can claim up to €600, but only if they are flying with an EU-based airline and encounter a significant delay. EU Airlines may try to cut this amount to €300 if the delay is between 3 and 4 hours, but if the delay is 5 hours, for example, you should file a claim for the full €600.

If we flip this route and it now departs from Cyprus, the airline does not factor in. Passengers can claim for Cyprus flight delays provided the delay is at least 3 hours.

We know it can get confusing with all the different parameters, so if you’re ever in doubt, you can always use our free flight checker to confirm one way or the other.

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Cyprus Flights Cancelled? Know Your Rights!

When Cyprus flights get cancelled without at least 2 weeks' advanced notice, passengers are entitled to claim between €125 and €600 for the disruption in addition to a replacement flight or refund. The actual amount will depend on how close the replacement flight provided by the airline is to your original flight time and the overall distance. For example, for long-haul flights over 3,500km with a delay of 4 hours or more, passengers can claim for the maximum of €600.

But the obligation of the airline doesn’t end there, either. If you’re left waiting at the airport for an extended period, the airline must offer drinks and refreshments as well as communication options to rearrange your plans. Additionally, if the new flight doesn’t leave until the following day, the airline is responsible for hotel accommodations and airport transfers. These are guidelines for when the right to care will apply:

Total Flight Distance

Flights less than 1,500km

Flights from 1,500km to 3,500km

Flights 3,500km +

Airport Wait Time

2 hours or more

3 hours or more

4 hours or more

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Extraordinary Circumstances - The Main Exception

Since penalizing airlines by making them pay compensation for delays and cancellations outside their control would be a little unfair, EC261 has an exception called extraordinary circumstances. So, if your Cyprus flight interruption is caused by any of the following, you will not qualify for any compensation:

  • War and any type of civil or political unrest.
  • Sabotage, terrorism, or security issues.
  • Aircraft manufacturing defects.
  • Unsafe or severe weather conditions.
  • Bird strikes.

On the other hand, some of the common flight delay and cancellation causes that are NOT considered part of the extraordinary circumstances exception include:

  • Airline strikes.
  • Plane maintenance.
  • Shortages of airline staff due to illness or poor scheduling.

Cyprus Airways Flight Disruptions

Cyprus Airways is a small airline that operates an average of a little less than 20 daily flights. In April 2024, 30% of the airline’s flights were delayed, and the average delay time was 37 minutes. While this doesn’t meet the 3-hour threshold, some flights would be delayed well over the average and may be eligible for compensation.

Additionally, 2.5% of Cyprus Airways’ flights were cancelled in April 2024, which is about 14 flights in this month alone that may qualify for Cyprus flight cancellation compensation.

Other Airlines

Cyprus Airways is too small to handle all the traffic to and from the island and the majority of Cyprus flights are from other EU-based airlines. Ryanair is responsible for 23% of the country’s flight traffic and Wizz Air is responsible for 22%. So, chances are good that you’ll use either of these airlines to fly to and from this island instead of Cyprus Airways.

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Claiming Compensation for Cyprus Cancelled Flights

The easiest way to make a claim for Cyprus delayed or cancelled flights is to partner with the airline compensation experts at AirAdvisor. Here’s what to do:

  1. Head to our website to start your claim.
  2. Provide details regarding your situation and your contact details.
  3. Attach supporting documents you have available.
  4. Submit and we’ll handle the entire process from start to finish.

For convenience and our long-cultivated expertise, we do charge a small percentage. This is only applicable to successful claims, so you have nothing to lose - we don’t collect anything unless you collect from the airline!

Claim Time Limit in Cyprus

With a flight disruption claim time limit of 6 years, you don’t have to claim right away when your Cyprus flights are cancelled today or delayed for at least 3 hours. But, to avoid forgetting to file a claim at all or losing important details or documents, it’s recommended that you file your claim with us or through the airline as soon as you get home.

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FAQs

How long does my Cyprus flight delay have to be to get compensation?

To trigger the official compensation in regulation EC261, your flight delay to or from Cyprus must be a minimum of 3 hours. Anything less and no compensation is required.

What if my Cyprus flight gets cancelled with short notice?

Short notice of a Cyprus flight cancellation can result in compensation between €125 and €600. Airlines are required (according to regulation EC261) to provide this compensation depending on flight distance and overall delay time when the flight is cancelled with less than 2 weeks' notice.

What’s the Cyprus flight interruption claim time limit?

For Cyprus flights cancelled with less than 14 days from departure and Cyprus flight delays that are 3 hours or more, you have 6 years from the date of the incident to file a compensation claim.

How do extraordinary circumstances affect flight disruption compensation in Cyprus?

Extraordinary circumstances are one of the main exceptions to flight cancellation and delay compensation in Cyprus. Even if your flight is delayed by 3 hours or more or your flight is cancelled with less than 2 weeks’ notice, you may not qualify for Cyprus flight disruption compensation if the cause of the interruption is due to extraordinary circumstances. These are defined as something that is outside the airline’s direct control and include things like air traffic control problems, security issues, bird strikes, and bad weather, among others.

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