Nicolle Harwood-Nash
Last Updated:

an airplane being serviced on the tarmac at Bordeaux airport

Bordeaux-Mérignac Airport, located in the commune of Mérignac, is the main international airport serving Bordeaux and its surrounding areas in southwestern France. As a crucial transportation hub for the Nouvelle-Aquitaine region, it offers flights to various destinations across Europe, Africa and North America. It also serves as a base of operation for several airlines offering international flights. Knowing your rights as a passenger when travelling through Bordeaux-Mérignac Airport can be crucial in ensuring you understand the claim process when experiencing flight delays, cancellations and other flight-related issues.

Tip: Did you know that Bordeaux-Mérignac Airport (BOD) has secured a notable position in the world's best airports ranking? It has earned the impressive 17th place in the prestigious ranking by AirAdvisor.

Here at AirAdvisor, our expert team is here to guide you through claim processes, ensuring a smooth and efficient resolution and compensation for issues you experience at Bordeaux Airport. In this article, we outline the rights you're entitled to as a passenger, mention compensation and refund information for flight-related issues and detail the steps you can follow in the unfortunate event of being denied boarding.

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Bordeaux-Mérignac Airport Flight Delay Compensation

Familiarising yourself with compensation for a delayed flight at Bordeaux Airport can make a significant difference during an inconvenience you experience. You can usually claim compensation for flight delays, whether they cause financial losses or significant alterations to your travel plans. In these inconvenient situations, you're likely entitled to compensation under the European Union's regulation EU261.

Passenger Rights in Case of BOD Flight Delay

If you're travelling via Bordeaux-Mérignac Airport, you're covered by EU261, which defines your rights as a passenger and details eligibility criteria for claiming compensation for flight delays. Flight delays can occur for a number of reasons, some of which might be the direct fault of the airline you're travelling with. If the flight delay is because of the airline, you can typically claim financial compensation. Whether or not you can claim compensation usually depends on the duration of which the flight was delayed. If you experienced delays of 3 or more hours, you can generally claim compensation.

While you're covered by EU261 in the event of a flight delay, you might not always be able to claim compensation. An example of an instance in which you might not be able to claim compensation is if the flight delay is caused by an uncontrollable variable, such as harsh weather. Typically, if the delay was not a direct fault of the airline, you might not receive any financial reimbursement.

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How Much Can You Claim for BOD Delay

When travelling through Bordeaux Airport, there are typically plenty of variables that dictate the value and eligibility of your compensation claim. One of the main factors affecting your overall compensation claim is typically the distance of direct flights. For example, if you were planning on flying to a neighbouring airport 500km away and the flight was delayed by 4 hours, you may be eligible for financial compensation of up to €250. Below, you can analyse the typical criteria for specific financial reimbursement when claiming compensation for flight delays at Bordeaux Airport:

  • Flights less than 1,500 kilometres: Up to €250
  • Flights between 1,500 kilometres and 3,500 kilometres: Up to €400
  • Flights longer than 3,500 kilometres: Up to €600

a table with compensation you can receive for a delayed flight from Bordeaux-Mérignac Airport

Bordeaux Airport Cancelled Flight Compensation & Refund

Flight cancellation is when an airline decides to terminate a scheduled flight before its departure time. There can be various reasons for flight cancellations at Bordeaux-Mérignac Airport, including but not limited to adverse weather conditions, mechanical issues and operational challenges. Flight cancellations can certainly throw a spanner in the works, disrupting your travel plans, causing monetary loss and potentially resulting in emotional hardship. Fortunately, you can claim compensation for a cancelled flight at Bordeaux-Mérignac Airport, as EU261 has got you covered.

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Cancelled Flight Law in Europe

Under EU261 regulations, you may be eligible for compensation in the event of a flight cancellation at Bordeaux-Mérignac Airport. Potential compensation options include a complete refund for the cancelled flight, an alternate flight to your destination or financial reimbursement. However, the eligibility for financial compensation hinges on whether the cancellation resulted from the airline's actions. For example, if the airline scheduled their flight plans poorly, resulting in a cancellation, this would be a cancellation resulting from the airline's actions.

Experiencing a flight cancellation can be incredibly frustrating and often leads to more than just financial losses. You may find yourself waiting for hours at the airport until a replacement flight is available. During this period, basic necessities such as food, water and rest become essential. Airlines are generally expected to provide these amenities whether or not they're directly responsible for the cancellation. However, if the cancellation occurred due to circumstances beyond the airline's control, they may not be obligated to honour your financial compensation claim.

Woman at the Bordeaux airport when flight was cancelled

Bordeaux BOD Cancelled Flight Compensation You Can Claim

The monetary compensation you may receive from a cancelled flight departing from Bordeaux Airport shares similarities with the compensation for delayed flights. Essentially, the claimable amount increases with the distance of the intended flight. So, if your flight covers thousands of kilometres, you're probably going to receive more financial reimbursement than a passenger only flying 500 kilometres. Here is a breakdown of the potential compensation based on corresponding flight distances:

  • Flights less than 1,500 kilometres: Up to €250
  • Flights between 1,500 kilometres and 3,500 kilometres: Up to €400
  • Flights longer than 3,500 kilometres: Up to €600

a table with compensation you can receive for a cancelled short flight from Bordeaux-Mérignac Airport

a table with compensation you can receive for a medium flight from Bordeaux-Mérignac Airport

a table with compensation you can receive for a cancelled long flight from Bordeaux-Mérignac Airport

Denied Boarding at Bordeaux-Mérignac Airport

Airlines often employ a strategy called overbooking to optimise profits and ensure flights are filled to capacity. This tactic involves selling more tickets than there are available seats on the plane. This strategy doesn't exactly benefit you as a passenger and may leave you stranded at Bordeaux-Mérignac Airport with nothing but your belongings. Rest assured, if you're denied boarding due to overbooking, you're entitled to compensation, as airlines have control over the number of tickets they sell. The compensation amount, akin to delayed or cancelled flights, depends on the distance between Bordeaux-Mérignac Airport and your ultimate destination, typically ranging between €250 and €600. 

Similar to a cancelled flight scenario, being denied boarding may leave you stuck at the airport for an extended period. During this time, you may incur expenses for food, water, accommodation, public transport and communication. Consequently, it's only fair that the airline provides compensation for denied boarding at Bordeaux Airport, which they're obliged to, provided you were denied boarding from overbooking.

Claim Bordeaux Airport Compensation With AirAdvisor

At AirAdvisor, we understand the frustration and inconvenience that flight delays, cancellations and denied boarding can cause. That's why we're dedicated to ensuring you receive the compensation you rightfully deserve! Regardless of the flight disruption you experience at Bordeaux-Mérignac Airport, our mission is to facilitate a smooth and efficient compensation process. Our skilled team is well-versed in the legal complexities of compensation claims, and they excel at navigating this domain with precision and expertise, guaranteeing a seamless claim process for you.

To access our services, simply use our user-friendly online claim form. All you need to do is provide essential information, such as flight details and relevant personal data that can bolster your claim process. Leave the legal complexities to us. After all, it's our area of expertise!

It's important to note that our fees only apply if we successfully secure compensation for your disrupted journey. If our efforts are fruitful, we'll deduct our fee from the compensation amount. We prioritise fairness in our services, which is why we believe you should not bear any financial risk when working with us.

Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.Check Your Flight

Bordeaux Airport BOD Questions and Answers

The following questions are frequently asked by passengers who experience issues at Bordeaux-Mérignac Airport:

Why do flights get delayed at Bordeaux-Mérignac Airport?

Flight delays at Bordeaux-Mérignac Airport can occur for several reasons, which are not exclusive to this particular airport. Delays may be caused by unfavourable weather conditions, technical issues with aircraft, or connecting domestic and international flights arriving late. A high volume of air traffic might also lead to delays due to busy air routes and crowded airports.

How do I claim compensation if my flight from BOD was delayed or cancelled?

To claim compensation for a delayed or cancelled flight from Bordeaux Airport, you can initially attempt to resolve the issue directly with the airline by contacting their customer service and providing all your documents about your disrupted flight. However, it's often more convenient and efficient to use AirAdvisor, as our team of experts can handle the compensation process on your behalf. By leveraging their knowledge of the legal intricacies and experience with various airlines, AirAdvisor ensures a smoother and more effective compensation process, saving you time and effort.

What to do if I am denied boarding at Bordeaux Airport?

If you're denied boarding at Bordeaux Airport, first request a written explanation from the airline and inquire about compensation under EU regulations. Seek alternative transportation or a refund if necessary and ensure the airline provides amenities during your wait. Finally, Consider using AirAdvisor's services to assist with the compensation process and protect your rights.