Bergen Airport Flesland Compensation for Flight Delays & Cancellations: Live Updates

Amy Lancelotte

By:  Amy Lancelotte

Last Updated:  May 28, 2025

Real-time updates and important information for passengers experiencing delays or cancellations at Bergen Airport.

Whether you’re arriving at Bergen Airport Flesland (BGO) for some fjord adventures or returning home after a history and hiking-filled trip, you definitely don’t want to run into a lengthy flight delay or cancellation. Even though Norway is not an EU member state, it’s within the Schengen area, and both Regulation EU261 and UK261 can apply here. 

The goal of this legislation is to lessen the burden on passengers when flights are disrupted. It’s possible to claim up to €600 (£520) for the inconvenience and for items like meals, drinks, hotels, and transport.

Once certain conditions are met (we’ll cover them all), you need to initiate a Bergen Airport compensation claim. Because airlines can be difficult to deal with, if you need help, AirAdvisor is the ideal partner. We handle everything, always aim for the maximum compensation, and our 98% win rate shows we have no problem keeping airlines accountable.

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Bergen Airport Flesland – Passenger Rights

With EU261, passengers can claim the following, depending on the circumstances:

• Compensation up to €600/£520
• Assistance in the form of meals, communication, hotel stays, and transport
• Flight refunds

Delays Exceeding 3 Hours

If a flight from Bergen Airport is delayed by at least 3 hours, EU261 is triggered. The payout amount will depend on the flight distance, the total delay length, and the cause of the Bergen Airport delay.

Flight Cancellations & Refunds

If a Flesland Airport flight is cancelled, EU261 also mandates compensation, which depends on the cancellation notification period. In addition, the total interruption time, flight distance, and root cause are factors.

First, when a Bergen Airport Flesland flight gets cancelled, passengers are entitled to a replacement flight or a refund, regardless of the cancellation timeframe or reason. Compensation is also possible when passengers are notified of the cancellation fewer than 14 days before the scheduled flight. 

But not all re-routed flights are eligible. For example, the airline does not have to issue compensation under Regulation EU261 if:

• Cancellation notice is given between 7 and 14 days, and the replacement flight leaves no more than 2 hours before and arrives less than 4 hours after the original.
• Cancellation notice is less than 7 days, and the new flight departs no more than 1 hour before and lands less than 2 hours after the original.

Lost Luggage at BGO

When checking baggage at Bergen Airport, if it’s not returned within 21 days, it’s considered lost, and passengers can claim up to €1,860 (1,519 Special Drawing Rights or £1,580). This depends on the value of the items inside, and a claim must be filed within 7 days.

Passenger Rights in Case of Bergen Airport Flesland Flight Delays

Passengers are eligible for cash compensation when a Bergen Airport flight is delayed by at least 3 hours. And, while waiting at the airport, airlines are required to keep you comfortable, referred to as the right to care. You can get the following, based on the Bergen Airport wait time and flight distance:

Bergen Airport Flight Delay Compensation

Getting an airline to pay out Bergen Airport delay compensation can be tricky. It’s crucial to keep all documents. Hold on to your boarding pass and get the reason for the delay in writing whenever possible.

Make sure you file your Bergen Airport flight delay compensation claim in time. In Norway, passengers have 3 years from the interruption to make a claim.

Delayed Flight Requirements for Compensation

1. Your flight departs from Bergen Airport on any airline; or
2. Your flight arrives at Bergen Airport on a Norway, EU, or UK-based airline; and
3. The flight is delayed by 3 hours+; and
4. The airline is the cause of the delay

How Much Can You Claim for Bergen Airport Delays

It’s simple, the maximum compensation is based on the overall flight distance:

• Up to 1,500 km: €250/£220
• 1,500 km to 3,500 km: €400/£350
• Over 3,500 km: €600/£520*

*Note that for flights over 3,500km, if the delay is between 3 and 4 hours, airlines will attempt to reduce this to €300/£260. At AirAdvisor, we always go for the maximum amount.

The Bergen Airport EU261 Cancelled Flight Law 

Like with delays, passengers can claim up to €600 (£520) for cancelled flights at Bergen Airport. As long as a passenger received less than 14 days' notice, the flight cancellation is directly caused by the airline, and if there’s a delay reaching the final destination, EU261 applies.

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Bergen Airport Cancelled Flight Compensation & Refund

Departing flights cancelled at Bergen Airport are leaving from a Norwegian airport, so they all meet this requirement for EU261. For a flight arriving at Bergen Airport, it must be with a Norwegian, UK, or EU airline or originate in Norway, the UK, or the EU on another airline.

Cancelled Flight Requirements for Compensation

To claim up to the maximum of €600 (£520), a Bergen Airport cancelled flight must:

• Depart from Norway or the EU on any airline
• Arrive in Norway or the EU on a Norwegian, EU, or UK airline
• Be cancelled with less than 14 days' notice

Can I Get a Refund for my Flight from Bergen Airport? 

Yes, passengers can get a full refund or choose to re-book if a cancelled flight departs from Bergen Airport. Additionally, once a flight is delayed by 5 hours or more, passengers can choose not to continue travelling and get a refund.

Bergen Airport Cancelled Flight Compensation You Can Claim

The amount of Bergen Airport flight cancellation compensation that passengers can claim differs based on when the flight is cancelled. Other factors include the flight distance and the delay time of the replacement flight compared to the original one (EU261):

Flights Cancelled Within 7 to 14 Days

Flights Cancelled Within 7 days

Delayed, Lost, or Damaged Baggage at Bergen Airport

Not only do passengers have protection for flight interruptions, but lost, damaged, or delayed baggage may also entitle passengers to compensation up to approximately €1,860 (1,519 SDR).

• A bag is considered lost if it’s been delayed for at least 21 days
• File a claim within 7 days of the delay, damage, or once it’s declared lost
• Prove the value of the luggage contents with receipts
• For delayed baggage, airlines will cover the bare essentials
• Prove damage with photos

Bergen Airport Delays & Cancellations: Top Reasons

When your flight is disrupted, the cause can range from Air Traffic Control (ATC) issues to strikes to bad weather. Let’s review the top reasons in depth:

Air Traffic Control Restrictions at Bergen Airport

ATC is an absolutely crucial service at any airport, so when there are restrictions, planes get backed up, causing cascading delays and potential cancellations. 

Airline Operational Issues

Aside from Bergen Airport issues, flights get delayed or cancelled due to problems originating with the airline. They might not have enough staff, their planes may be out of commission due to maintenance, or the airline workers could be on strike.

For example, in August 2024, SAS cabin crews in Norway threatened a strike. And while the airline was able to resolve the issue with a pay increase, even the threat of a strike can impact operations.

Strikes at Bergen Flesland Airport

As you can imagine, even if a single group strikes, be it security workers, baggage handlers, or aircraft refuellers, chaos is inevitable. Luckily, strikes at BGO are exceedingly rare.

In June 2024, Bergen Airport was notified of strike action by NTL, affecting 53 employees at the airport. Like with the SAS strike, it was narrowly avoided, and again, the impact would be significant delays or complete cancellations.

Delays / Cancellations due to Bad Weather Conditions at Bergen Airport

With all those beautiful fjords and the pristine white snow comes the chance for flight disruptions due to weather, especially in the winter. At Flesland Airport in January 2025, multiple flights were delayed and cancelled because of heavy snowfall. In fact, the airport had to close temporarily to deal with it.

Other Incidents at Flesland Airport

Although less common, passengers may also experience disruptions due to security threats, runway closures, or technical problems within the airport. 

Bergen Airport interruptions can either be due to extraordinary circumstances, which are outside the airline’s control, or something caused by the airline. When extraordinary circumstances, like airport strikes and poor weather, are the cause, EU261 compensation is not payable.

Top 5 Airlines Affected by Delays & Cancellations at Bergen Airport

Certain airlines are more likely to encounter delays and cancellations at Flesland Airport than others. Although this is mostly due to volume, it’s still worth noting the worst 5:

• Scandinavian Airlines (SAS)
• Norwegian
• Widerøe
• KLM
• Lufthansa

Claim Bergen Airport Flesland Flight Compensation With AirAdvisor

When you’ve experienced an annoying cancellation or delay, it’s easy to file a claim with AirAdvisor. In fact, it takes less than 5 minutes. Here’s how to proceed:

1. Gather your documents: This includes boarding passes, any airline or airport written correspondence, and proof of the interruption.
2. Submit the claim: File a claim online here. Enter the details of your flight and add your contact details. Then, attach your supporting documents and submit.
3. Sit back and relax: We’ll process everything for you and communicate back and forth with the airline. Claims are typically resolved successfully in 4-6 weeks.

File your Bergen Airport compensation claim ASAP to get what you’re owed. Don’t risk forgetting to make the claim or losing important details and documents!

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Bergen Airport Flesland Questions and Answers

Author:

Amy Lancelotte

Job/Position: Editor

Amy Lancelotte is a writer, editor, and content strategist with seven years experience writing about travel and related topics. Born and raised in Canada, she has spent several years living and working as a digital nomad in England, Italy, and France, and has spent more time in airport departure lounges than she wants to think about.